Deep Enrich
Gopi Venkatesan
Service Engineer
641 followers
Tiruvallur, Tamil Nadu, India
Connect with Gopi Venkatesan to Send Message
Connect
Connect with Gopi Venkatesan to Send Message
ConnectTimeline
About me
Supervisor at AGS health
Education
Bharathi velu Polytechnic College
2008 - 2010Diploma in Electronics and Communication Engineering Regular/General High School/Secondary Diploma ProgramGovt.hr.sec.school,R.K.Pet
2006 - 2008Biology, General
Saraswathi Velu College of Engineering
2010 - 2013Bachelor of Engineering (B.E.) electronics and communication
Experience
BPL Medical Technologies Pvt Ltd
Jul 2013 - Feb 2014Service Engineer
AGS Health
Apr 2015 - nowHandling 60+ associates along with 2 Team leaders.Having frequent connect with Team leaders to ensure healthy environment in team.Ensuring daily/weekly/monthly deliverables.Monitoring and ensuring client SLA is being metHaving periodic skip level connect with associates to make sure that no gaps or issues in team.Sharing key reports to Manager. Handling 30+ associates team.Sharing key reports to Manager.Monitoring and ensuring client SLA is being met.Solving associates queries and problems in process. Identifying denial root cause and resolving the claims to get payment.Sharing findings and trends to team with help of Team leader to make the process simple.Helping junior associates to improve their skill in domain.
Supervisor
Apr 2022 - nowTeam Leader
Sept 2018 - Mar 2022Senior Process Associate
Apr 2015 - Aug 2018
Licenses & Certifications
Business analytics with Excel
SimplilearnJan 2024Project management 101: PMP certification training
SimplilearnJan 2024Introduction to MS Excel
SimplilearnJan 2024
Languages
- taTamil
- enEnglish
- teTelugu
Recommendations
Gabriel goh
Global Marketing | Project Management | Sales Planning | S&OP | Data AnalysisSingapore
Matteo benzi
Titolare presso CENTRAL GOMME CESENAForlì, Emilia-Romagna, Italy
Krishna vamsi tallapaneni
Full Stack Cloud Engineer. Fintech. Data Science Graduate. University Innovation Fellow. continuous ...Albany, New York, United States
Victoria vazquez
Office Manager at Yellowstone LandscapeLake Worth, Florida, United States
Mehak wadhwani
Project Manager | Tech Events, Product DeliveryBerlin, Berlin, Germany
Dinmukhamed aben
Head of Project Coordination GroupKazakhstan
Papadimitriou dimitris
Web DeveloperThessaloniki, Central Macedonia, Greece
Kate dalton
Manager at The Comms TeamGreater Brisbane Area
Amr mabrouk
Sales ManagerEgypt
Shaundria daniels
Intervention Specialist at Bibb County Board of EducationMacon, Georgia, United States
Andrew kaufmann
Trade Lifecycle Associate at JP Morgan ChaseGreater Philadelphia
Ahmed alsayyad
Automation Solutions Manager | Technical, Managerial & Commercial Expertise | IT/OT, Smart Cities, ...Al Khobar, Eastern, Saudi Arabia
Kateřina žáková
Propojím vás s těmi, kteří vás potřebují! 💛 Obsahová mentorka a copywriterka | 💻 online kurz pro p...Ostrava, Moravia-Silesia, Czechia
Lisa jones bunker
Project Manager at Bunker ConsultingJenkintown, Pennsylvania, United States
Leslie tan
Human Resources Generalist at Turner Construction CompanyNew York, New York, United States
Pratik hathiwala
Global Compliance and Reporting || EY || GIFT City GandhinagarMumbai, Maharashtra, India
Jordan woolner
Installation technician, survey team leader, ICORR L2 TechnicianGrantham, England, United Kingdom
Amit kumar sinha
Head of Purchase leading cost-saving procurement strategies at S.L.POLYCOAT PVT LTDPune/Pimpri-Chinchwad Area
Nidhi singh
Assistant Sales ManagerJaipur, Rajasthan, India
Tanvi kamat
Food Technologist | Quality Assuarance OfficerMumbai, Maharashtra, India
...