Laiali Rammaha

Experience

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  Rexair LLC

  May 2012 - Aug 2013

  Telemarketer

  Managed 30+ on-phone appointments by contacting costumers on file and organized demonstrations for the product that was advertised at their own time. Provided excellent customer service through friendly interactions and a consistent positive attitude to ensure quality service.Obtained names and telephone numbers of potential costumers on file; who have been solicited through events and advertisement.

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  Mercury Pharmacy

  Mar 2013 - Dec 2013

  Pharmacy Technician

  - Helped deal with customer's and their prescriptions- Re-filled any prescriptions that needed to be re-filled- Communicated and worked with Doctors, Pharmacists, and other Pharmacist Technicians - Added new customers into data- Re-arranged and re-filled medication as well as old prescription papers into alphabetical order as well as dates

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  Wayne State University Mort Harris Recreation and Fitness Center

  Aug 2013 - now

  •Supervise ten plus employees during shifts•In charge of cash management, reconciling draws at the end of the night, Onecard and credit card transactions, account distribution reports and cash receipts from the entire day•Responsible for interviewing, training, and developing new employees•Record any issues in the facility (including, but not limited to theft, assault, misuse of equipment, and other patron inquires)•Assist patrons with questions regarding facility policies and procedures•Responsible for risk management and overall health of patrons while in the facility•Act as liaison to communicate between Assistant Director and Operations staff•Prepare multiple reports throughout every shifts (Supervisor shift report, cashier reports, incident reports, theft reports and machine illness reports)•Work as a team leader to promote overall facility success Show less Working as an Operations Staff member to help make sure that Patrons enjoy their experience at at MHRFC by making sure things run smoothly with other staff members to help better the experience for all that walk through the doors.• Consistent interaction and customer service provided to over 2,000 patrons daily• Front desk management including point-of-sale transactions, balancing the drawer, processing of paperwork, and attending to patron needs with consistent enthusiasm • Monitored members and ensure safety of patrons and equipment• Enforced membership policies and procedures• Maintained and constructed databases that managed recreational funding to ensure accuracy of daily profits Show less

  • Operations Supervisor

    Aug 2015 - now

  • Opperations Staff

    Aug 2013 - Sept 2015
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  Wayne State University

  Jul 2014 - May 2018

  "The mission of the Student Ambassador program is to provide Wayne State University with student leaders who represent the University as official representatives and volunteers at various University events involving the Office of the President, Development, and Special Events. The Ambassador program brings together students from various academic disciplines and cultural backgrounds and serves to enrich and enhance leadership and communication skills, personal growth, and professional development for its members while creating long lasting ties with their future alma mater." Show less Freshman Quest is a Community of Scholars group/Class that Wayne State offers to incoming freshman/transfer students where they go on a wonderful group trip with other freshman students and transfer students where certified peer mentors like me and my co-workers along with Advisors, Deans, Professors, etc from Wayne State go along this trip to help better understand them of what WSU is all about, how to help better prepare themselves, along with the safety, clubs and organizations, athletic programs, the peer mentors, tutoring, etc that Wayne State has to offer! We motivate and encourage these students to rise up against the mass of others and to stand out, to help let them know that it doesn't hurt to want to be different as well as to stand out. Its a wonderful 2 credit class that we have to offer, as we take them out the month before the fall semester starts! "Each trip will be led by an upperclassman student leader. Dr. Christy Nolan, Director of Campus Recreation will also be on each trip. Additionally, one or two WSU “experts” will be accompanying the group. These experts are employees of the university who work for the WSU Police Department, Counseling and Psychological Services, the Academic Success Center or the Department of Kinesiology. During the day the group will be challenged on the water or hiking trail, and in the evenings around the campfire they will be challenged with in depth conversations about how to succeed on campus. There will be formal and informal conversations about study skills, team building, dealing with stress and many other varying topics."http://rfc.wayne.edu/freshman/quest.php Show less

  • Wayne State University Student Ambassador

    Oct 2014 - May 2018

  • Student Assistant

    Sept 2013 - May 2018

  • Peer Mentor for Freshman Quest!

    Jul 2014 - Dec 2017
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  Humans4Humanity

  Jul 2016 - now

  Humanitarian Aid Worker

  Humans 4 Humanity is a startup grassroots non-profit organization and collective of volunteers aimed at relieving suffering and dedicated to the service of vulnerable refugees, that have fled their war-torn countries by providing maximal emergency humanitarian relief aid, and administering various educational, medical, and women’s empowerment programs.

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  University of Michigan Medical School

  Sept 2018 - Sept 2020

  Research Assistant

  Michigan State University and the University of Michigan are collaborating in research to learn about prenatal stress and its effect on pregnant women and infants. Our teams of research assistants, project managers, graduate students, and clinical psychologists are working to recruit participants and collect important information about their experiences, thoughts, and health.

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  The Spark Center For Autism

  Mar 2019 - Jul 2019

  Applied Behavior Analysis Technician

  -Implement treatment protocols designed by a Board Certified Behavior Analyst with children with autism.-Protocols may include language building, social skills, adaptive living skills, and reducing problem behavior.-Collect and summarize behavioral data-Implement feedback delivered during live supervision and from written evaluations Satisfactorily pass treatment integrity checks and ongoing evaluations-Attend client staffings and trainings

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  Ascension

  Apr 2021 - now

  • Emergency Medical Technician

    Apr 2022 - now

  • Emergency Department Medical Screener

    Apr 2021 - Apr 2022