Dean Fehlow

Experience

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  McKenna Motors

  Jul 1984 - Sept 2016

  Parts Director- Audi, BMW, Porsche and Volkswagen

  Parts DirectorResponsible for starting three new dealerships, organizing parts departments and completing set-up of all processes for new operationSecond in Chain of CommandTraining and Development:Managed a team of 25 employees while coaching, motivating, and training the team to set monthly goals and created action plans to ensure profitabilityIncreased retention rates by training employees on proper product knowledge, giving individual goals and promoting teamworkMentored employees and saw 4 employees through promotion to management positionsEnsured employees were up to date with manufacturer training, McKenna Motors procedures, and daily operational tasksSales and Customer Service:Achieved 24 million in annual gross sales between Cerritos, Huntington Beach and Norwalk locationsGrew parts sales by 50% over the past 5 years by setting goals and objectives and creating business relationships to ensure profitabilityManaged overall expenses of departments and reached a 25% net to gross outcome monthlyManaged 3 million dollars in parts inventory yearlyLess than 3% obsolescence5% variance on annual parts inventories year after year90% fill rate to the service departmentTracked open invoices and work in process dailyMet with office manager weekly to balance cash sales schedule for parts counter ticketsReconciled parts inventories to the general ledger monthlyManaged parts receivables with business office on a monthly basisManaged all claims and followed through with mis-shipped and damaged parts to the manufacturer Show less

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  Porsche palm springs

  Jan 2019 - now

  Parts Manager
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  Century West BMW / Mini Universal City

  May 2019 - now

  • parts director

    May 2019 - now

  • parts director

    May 2019 - now