Patrick Richard

Experience

• 

  Magic Mountain Water Park

  Jun 2004 - Sept 2012

  Operations Supervisor

  As Operations Supervisor I was responsible in ensuring every staff member was meeting the needs of over 1500 guests per day. I played an important part of the management team responsible for hiring, training, managing and evaluating our staff. I was also responsible for handling customer feedback and ensuring customer satisfaction.

• 

  Target

  Jun 2013 - Apr 2015

  As Executive Team Leader, I lead and support my team (4 department managers & approximately 120 team members) to drive profitable sales and continuous improvement to impact the total store. I ensure store processes are executed to Target’s standards by strategizing, problem solving and thinking critically. I also develop my team members and team leaders to reinforce Target’s expectations for a consistently safe, compliant, and vibrant team culture.Also as Co-Chair & Executive Member of the Joint Health and Safety Committee I am in charge of ensuring I lead by example for team members as well as complete monthly safety checks of the building and different work centers throughout the store, as well as create and complete action plans for Health and Safety concerns if necessary. As Safety Captain I am also the first contact and submitter of Work Safe NB claims and Team Members/Guests injury reporting. Show less

  • Executive Team Leader (Assistant Store Manager) - Hardlines

    May 2014 - Apr 2015

  • Executive Team Leader (Assistant Store Manager) - Hardlines

    Jun 2013 - May 2014
• 

  Bass Pro Shops

  May 2015 - Aug 2017

  Human Resources Manager

  As Human Resources Manager, my responsibilities include training, employment practices, recognition and reward programs, staffing, performance management, compliance and creating and maintaining a positive associate relations environment. I execute all HR related policies, practices and direction from the company. I provide leadership and support for the Store Management team. I develop and implement HR programs to source, recruit, hire, develop and train Management to fill vacancies and to provide candidates for the future growth of the company. I assist Management with staffing the Store with “service” oriented associates; participate in interviews and selection, coordinate training, prepare and approve performance appraisals, recommend merits and promotional increases, prepare weekly work schedules, coach and motivate associates to promote positive customer relations and a productive team-oriented work environment. I maintain an open door policy in the store, administer all recognition programs, and supervise the Focus Groups and follow up on all issues. I’ve established and maintain all store level communication programs that include: a monthly newsletter, communication boards, handouts and meetings with associates. I resolve all associate issues, facilitate training for all levels in store and ensure compliance with all corporate training programs. Show less

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  Opportunities NB

  Sept 2017 - Mar 2022

  ONB's Client Engagement and Business Immigration team is laser focused on building the new New Brunswick. Our goal is to help businesses, whether they are relocating to or setting up in the province, to reach their growth goals in New Brunswick. As regional experts, the team rallies local resources, services, and supports necessary to ensure a world-class experience for organizations and their people. As a Workforce Strategist, I help ONB clients navigate the workforce ecosystem; connect to programs, services and partners and support our clients in their recruitment efforts.Comme stratège de la main-d'oeuvre, j'aide les clients d'ONB à naviguer l’écosystème de la main-d’œuvre et à établir des liens avec des programmes, des services et des partenaires ainsi qu’en leur offrant un appui dans leurs efforts de recrutement.

  • Client Engagement Specialist / Spécialiste d'engagement du client

    Sept 2020 - Mar 2022

  • Workforce Strategist / Stratège de la main-d'oeuvre

    Sept 2017 - Sept 2020
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  Downtown Moncton Centre-ville Inc

  Mar 2022 - now

  Executive Director / Directeur général