
Palak Matharu
Sr. Software Engineer

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About me
Quality Assurance Professional | Core Product Management | Ex-Fiserv | Ex-HCL
Education
%2C%20Amritsar.webp)
Guru Nanak Dev University (GNDU), Amritsar
2011 - 2015Bachelor's degree Computer Science 8.69 CGPA
Experience

HCL Services Ltd
Oct 2015 - May 2018Sr. Software Engineer* Expertise in understanding Test Planning, Test Execution and Defect Reporting & Tracking and involved in Test Design including test data preparation and reviews.* Coordinated with cross functional teams for defect analysis, tracking defect updates and retesting.* Proficient in utilizing Test Management Tools and meticulously preparing Requirement Traceability Matrix.

Fiserv
Jun 2018 - Mar 2021Quality Assurance Engineer Professional* Prepared Test Plans, wrote and executed Test Cases/Test Scripts, and performed defect reporting and tracking throughout the entire defect lifecycle, ensuring comprehensive test coverage.* Encouraged the team to implement defect management tool JIRA to track defects and report bugs, decreasing the effort of manually tracking the defects to 50%.* Worked on SDLC and Agile methodologies, including Scrum, and facilitated key Scrum ceremonies such as Sprint Planning, Sprint Retrospective, Daily Scrum Meetings, Sprint Refinement, and Sprint Demos. * Acted as Scrum Master to remove impediments and external distractions, resulting in improved team productivity. Led client presentations and demos during release closure, ensuring clear communication and understanding. * Conducted Database Testing by writing SQL queries to ensure accurate data validation, improving data reliability.* Streamlined the testing process by implementing TOSCA Automation tool, resulting in a 40% reduction in manual workload.* Conducted API Testing using Postman to ensure robust functionality, reliability and performance of web services* Understanding HTML and CSS, with precise attention to detail in web application testing and bug reporting* Implemented JMeter to simulate heavy loads, stress-test application capabilities, and analyze its performance.* Demonstrated debugging and strong problem-solving abilities to effectively diagnose and resolve issues* A motivated self-starter and fast learner with exceptional interpersonal skills, capable of quickly mastering new concepts and technologies.* Experience working in the Cards domain, with comprehensive knowledge of platforms including ISO 8583, Card Issuing and Processing. Show less

Goldman Sachs
Dec 2024 - nowReturnee - Core Product Management* 2024-2025 Goldman Sachs Returnship Program: A highly competitive initiative designed for mid-career professionals returning to the workforce after a voluntary career break.* Selected from over 1,000 applicants as one of 19 returnees after a 3.8-year career gap.
Licenses & Certifications

QTest Specialist
TricentisDec 2020
Automation Specialist Level 2 (AS2)
TricentisJan 2021
Automation Specialist Level 1 (AS1)
TricentisDec 2020
Scrum Master and Agility Practices
UdemyJun 2020
Credit Card Basics
UdemyApr 2020.webp)
Agile Scrum Methodology
Project Management Institute (PMI)Apr 2024
Python Essential Training
LinkedInMar 2024
Honors & Awards
- Awarded to Palak MatharuKUDOS Award - Aug 2020 Received a kudos award for delivering the critical project on time with high quality.
- Awarded to Palak MatharuCertificate of Appreciation - Dec 2019 Awarded certificate of appreciation from client and company for outstanding contributions to the project.
- Awarded to Palak MatharuSPOT Award - Mar 2017 Received a Spot award in recognition of consistent outstanding performance.
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