
Katie Wiseheart
Youth Outreach and Social Networking Intern

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About me
Project Manager at Damen Jackson
Education

University of Illinois Urbana-Champaign
2011 - 2015Bachelor of Science Environmental Sustainability, Science of Earth Systems
Experience

Illinois Caucus for Adolescent Health
May 2012 - Aug 2012Youth Outreach and Social Networking Intern• Produced and managed several social networking outlets for students to receive information about sexual health• Collaborated weekly with youth advocates to update the social networking websites in order to keep them up to date

University of Illinois at Urbana-Champaign
May 2013 - Dec 2015• Aid in overseeing 7 local and 5 international service learning projects that work to address community needs• Collect and analyze data related to student and project management learning objectives• Conduct evaluations of project manager performance and evaluate the quality of project outputs• Report findings from observations, consultations and evaluations directly to LINC director• Represent LINC at various campus events in order to inform and recruit students from a variety of backgrounds• Coach project managers, helping them to troubleshot problems in order to keep their projects on track Show less • Managed a semester-long, inquiry-guided service learning project related to: water filtration systems, solar power, agricultural development and non-profit funding , with community partner COVE Alliance Uganda• Served as the primary liaison between university students, LINC staff and COVE Alliance Uganda board members • Developed and facilitated lesson plans for 80 minute class, addressing concepts such as: learning through inquiry, effective research methods, conflict alleviation in a team, stakeholder management and leadership development• Led students through the stages of project development, from outlining project goals and creating a project proposal to implementing research based solutions to address the partners needs Show less • Built itinerary, scheduled appointments, created and facilitated original teaching materials, and directed daily meetings with school staff to ensure proper collaboration throughout the project• Educated 250 primary school students and community members regarding sanitation, water borne diseases, best practices for using and storing water, as well as how to construct biosand water filters• Conducted follow-up evaluation two years after implementation to measure the success of the project• Gathered and analyzed data related to water quality and filter integration in order to produce a report on best practices Show less
Program Coach: Leaning in Community (LINC)
Aug 2014 - Dec 2015Project Manager: Leaning in Community (LINC)
Aug 2013 - Aug 2014Trip Coordinator: Leaning in Community (LINC) (Summer 2013 and 2015)
May 2013 - Aug 2013

Urbana Park District
May 2013 - Aug 2013Environmental Education Intern• Engaged with community members while representing the Nature Center at weekly community events in Urbana• Hosted a district wide charrette to gather community input on a design for a nature playscape• Created environmental education materials, assisted with Nature Day Camp, and facilitated public programs• Developed a sustainability plan to outline efforts to reduce the park district’s environmental impact

The LeaderShop
Jan 2016 - Jan 2021• Oversee the planning, delivery and evaluation of all agency programs, ensuring organizational goals are met• Hire, supervise and support program staff while serving on the agency’s management team• Establish and maintain working relationships with institutions in Lyons and Southern Proviso Townships – including schools, social service agencies, police departments, civic groups, etc.• Develop, monitor and report annual program income and expense budgets• Provide support services to youth and their families as needed • Assist with grant submission and reporting throughout the year• Report to Board of Directors and serve as staff liaison for the Program Services Committee• Serve as lead of Junior High and High School Leadership Conferences and annual High School Service Trip Show less
Program Director
Jun 2016 - Jan 2021Program Manager
Jan 2016 - Jun 2016

Civic Education Project
Jul 2019 - Aug 2019Civic Leadership Institute Summer Instructor• Served as the lead of all educational activities for a class section of 12–16 students enrolled in the Civic Leadership Institute• Utilized service-learning and experiential education methodologies to teach five hours of class daily throughout the three week program• Prepared and facilitated all lesson plans and class activities and evaluated student work

College of DuPage
Jan 2021 - Jul 2022Assistant Manager, Center for Student Success• Lead the day-to-day programming of the Center for Student Success, maximizing performance and productivity• Provide leadership, training and direction to 13 Student Services Specialists, ensuring they reach their goals • Implement a training calendar, including new employee onboarding, and ongoing professional development• Lead various departmental committees, engaging committee members in the completion of deliverables • Foster and support campus relationships, collaborating with other departments to effectively support students • Partner with Functional Lead to implement new Starfish Software, providing training and consulting for other departments • Collaborate with Research and Analytics to produce productivity reports showcasing the department's outcomes Show less

Damen Jackson
Jul 2022 - nowProject Manager• Use a systemic approach to manage multiple projects at once • Manage workflow consistently, across tight timelines or changing priorities• Coordinate all day-to-day client communications – phone calls, emails, virtual meetings• Support VP with proposal writing, project timeline development and budget oversight ofclient programs• Interact and collaborate with the cross-functional teams to maintain timelines, priorities andother client/internal company requests• Participate in DJ daily project status meetings and produce weekly progress reports • Assist with estimates, billing, and reports for ongoing clients Show less
Licenses & Certifications

Ladder to Leadership
Center for Creative LeadershipJun 2019- View certificate
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Citizen Scholarship Certificate
Center for Innovation in Teaching & Learning (CITL), University of Illinois at Urbana-Champaign
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