Anuj Tewari

Experience

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  The University of Memphis

  Aug 2002 - Dec 2003

  Graduate Assistant - System Administrator

  Provided technical support to the staff and students while enrolled as a full-time student in mater degree.Key Responsibilities and Achievements:• Assisted in maintenance and monitoring of OpenBSD / Apache based webserver, hosting ~50 virtual sites.• Helped in administrations of Windows 2000 servers as domain controller, to provide centralize storage, in password authentication and unattended software installation.• Took part in planning and managing periodic desktop rollout in 16 computer labs (PC and Mac based) using multicast ghosting.• Provided technical support to faculty and staff in diverse environment including Windows (2000/NT/9X) workstation Show less

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  Tata Consultancy Services

  Jan 2004 - Mar 2009

  PeopleSoft System Administrator & Business Analyst

  Successfully delivered development projects and support services to multiple clients working as Technical Lead/Consultant and Business Analyst.Key Responsibilities and Achievements:• Installation, configuration, maintenance, and support of all the PeopleSoft servers on Unix/Linux/Windows.• PeopleTools upgrade and patch application• Applying bundles and patches to the PeopleSoft application.• Responsible for IQA/EQA/FI on all the deliverables.• Change management: Engaging the impacted groups and ensuring the co-ordination among all the groups.• Managing the technical team.• Ensure that all the issues/risks/action items are mitigated and closed.• Update project status reports to all stakeholders on agreed frequencies.• Worked as a consultant on site for the implementation of PeopleSoft GL module for Ameriprise Financials in Minneapolis, USA.• Co-ordination between on-shore and off-shore team. Show less

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  IBM India

  May 2009 - Aug 2009

  PeopleSoft System Administrator

  Provided PeopleSoft support to multiple customers.Key Responsibilities and Achievements:• Installation of PeopleSoft software on both Windows and Unix platform.• Configuration of application server, web server, process scheduler.• Administration of PeopleSoft application for more than 25 clients across the globe in accordance with SLAs.• Tax updates and Bundle application. • Routine health check of the instances. • Managing the technical team.

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  DXC Red Rock

  Jan 2010 - Feb 2024

  Delivery Director Enterprise Applications Customer Services at Oracle Practice in DXC Technology

  Lead the delivery of consulting, development, and support services for SaaS, PaaS (SOA/OIC/APEX/JAVA/PHP), PeopleSoft, Primavera and Demantra applications for 50+ clients adhering to ITSM and ITIL processes.Have held various roles in Customer Services at Oracle Practice in DXC Technology, Principal Consultant, Manager and a Delivery Director, I have thorough experience in client interaction, requirement gathering and stakeholder management.Executed strategy planning and resource forecasting based on demand and trend in market growth.Worked with the presales and delivery teams to respond to RFPs/RFIs in the pursuit of more business.Being an experienced people leader, I am adept at networking, developing talent and able to recruit and build successful teams.Key Responsibilities:•Provide leadership to a team of 30+ IT consultants and team leads.•Deliver status report and Monthly Business Review presentations to the management.•Streamlining and compliance with ITSM processes leading to greater customer satisfaction.•Leading the team to have smooth onboarding transitions for new customers and additional work.•Improvement in team productivity and profit margins.•Driving innovation and continuous service improvements.•Ensuring Client processes are adhered and executed to agreed standards and SLAs.•Leading high volume operational DevOps teams.•Establish and deliver a fit-for-purpose Application Support environment that delivers a stable technology landscape, meeting business service level expectations.•Delivering 24/7 support and project delivery to key customers by managing successful coordination between onshore and offshore teams.•Managing and coordinating with multiple teams to ensure successful delivery of the tasks.• Planning, budgeting, and forecasting for the project and support delivery.•Proven excellence in problem resolution, delegating, and empowering direct reports.• Manage and oversee delivery of technology programs and projects globally. Show less

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  Defence Australia

  Feb 2024 - now

  Oracle PeopleSoft Delivery