Anthony Martinez

Experience

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  Volt

  Aug 2011 - Dec 2011

  Call Director and AOS

  - Served as front-line of customer service for Apple as a call director transferring customers to appropriate departments- Provided first tier customer service and technical support for all Apple products.- Occasionally provided online sales support during peak seasons.

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  University of the Incarnate Word

  May 2012 - Jun 2013

  Immigration Processing Specialist/Student Programs Coordinator

  - Managed international student database- Assisted processing of immigration documents for all international students- Organized cultural immersion and educational programs- Heavily assisted material acquisition for acceptance packages and pre-arrival for new student orientation

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  Natural Bridge Caverns, Inc.

  Jun 2013 - Jan 2014

  Tour Guide

  - Safely guided tour groups and guests through two caverns- Informed and educated guests on relevant geological and environmental formations to the caverns- Trained and acted as a speech coach for new tour guides

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  Alonti Corporate Catering

  Feb 2014 - Dec 2014

  Caterer

  - Food prep and delivery

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  Minuteman Press - Castle Hills

  Aug 2014 - Jul 2015

  Marketing Director

  - Conducted business to business marketing strategies to generate leads and sales- Assisted in production and digital media creation with Adobe Creative Suite, HTML, and CSS.- Worked with the S.A. Hispanic Chamber of Commerce for member outreach and business development- Volunteered as a member to the Small Business Committee and Economic Development for the S.A.H.C.C.

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  Malinalli Bakery & Bistro

  Nov 2014 - Dec 2015

  Bakery Shop Manager

  - Prepared, baked, and decorated baked goods- Oversaw inventory to order and rotate ingredients.- Merchandises baked goods and tracked all sales, labor and inventory costs.

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  Central Market - HEB

  Dec 2015 - Oct 2016

  Bread Baker

  - Shapes and bakes overnight production of artisan breads.

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  ServerMonkey

  Oct 2016 - May 2019

  - Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations- Work closely with Product Owner in backlog management for incremental delivery of features- Direct and lead cross-functional teams throughout the software development life cycle- Protect development team from outside distractions, impediments, or team conflicts- Help transition development teams from waterfall to agile methodologies and practices- Manage resource availability for 3 cross-functional teams- Coordinate activities and communication between domestic and international project team members Show less

  • Scrum Master

    Mar 2018 - May 2019

  • Software Developer

    Oct 2016 - May 2019
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  PREDICTif Solutions

  May 2019 - Apr 2020

  Business Analyst

  - Manage Quorum applications and databases for various departments while adhering to SOX Compliance- Conduct routine data transformation with CloverETL for report building and application integration- Oversee data interfacing from Quorum to SAP- Serve as support for Quorum application users troubleshooting data inconsistencies and changes

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  MRE Consulting

  Apr 2020 - now

  • Performed administration, configuration, and release management duties.• Developed custom Salesforce Lightning UI to support contract creation, renewal, termination, and amendments• Supported and refactored existing technical solutions that include reporting, Salesforce Lightning UI, process builder, approval process, Apex classes, and flows• Managed ANT Migration for weekly deployments• Performed data extraction and migration with Salesforce Data Loader to a new solution

  • Specialist

    Jul 2022 - now

  • Senior Consultant

    Jul 2021 - Jun 2022

  • Consultant

    Apr 2020 - Jul 2021