Mohit Patel

Mohit Patel

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location of Mohit PatelWerribee, Victoria, Australia

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  • Timeline

  • About me

    System Administrator

  • Education

    • Northern Melbourne Institute of TAFE

      2009 - 2010
      Advance Diploma of Information Technology Networking and Programming
    • University of Melbourne

      2011 - 2012
      Bachelor of Information Technology Information System, Networking, and LAN/WAN Management/Manager
    • Federation University Australia

      2013 - 2015
      Master's degree Network and System Administration/Administrator
  • Experience

    • Schneider Electric

      Jul 2014 - Jul 2016

      • Configuring Windows 10 Firewall and Networking• Troubleshooting for lotus Note, Microsoft operation system and software.• Handling installation and configuration of new staff for programs and applications• Dealing with software licence and SharePoint documents.• Configuration and Imaging of new hardware with the Standard Operating Environment (SOE)• Resolving tickets escalated from level 1 service desk using ITIL methodologiesHandling installation and configuration of new staff for programs and applications• Migrating LMS to new customer• Configuring Windows 7 Firewall and Networking• Dealing with SharePoint documents, share information with colleagues and keep documents up-to-date.• Imaging of new hardware with the Standard Operating Environment (SOE)• Configuration of Digital Signage Server (Linux) and Clients (Windows 8.1)• Resolving tickets escalated from level 1 service desk using ITIL methodologies Show less

      • IT Support Analyst

        Jan 2015 - Jul 2016
      • Industries Training Development Support

        Jul 2014 - Dec 2014
    • City Of Monash

      Jul 2016 - Nov 2017
      ICT Service Desk Officer

      - Maintain an asset register for hardware and software using a centralised database.- Undertake routine hardware, software and network maintenance in line with established procedures.- Ensure regular scheduled maintenance is carried out including daily server backups, circulation of backup tapes and transfer of tapes to offsite storage.- Proactively and reactively ensure user equipment is operating effectively.- Ensure all operating procedures are kept current and assist with regular reviews and audits.- Package, test and document software for roll outs utilising System Centre (MS) for silent deployment to workstations.- Build and document Standard Operating Environments (SOE) for all versions of hardware. Show less

    • St. Catherine's School

      Jan 2018 - Jun 2018
      ICT Service Desk Officer
    • IBM

      Jun 2018 - Nov 2018
      Service Desk Analyst
    • National Disability Insurance Agency

      Nov 2018 - Apr 2021
      National Office Support Officer
    • Harwood Andrews

      Apr 2021 - Sept 2021
      System Administrator and Network Specialist
    • Ford Motor Company

      Sept 2021 - Dec 2022
      IT Support Specialist
    • NAB

      Dec 2022 - now
      Analyst Tech Lounge
  • Licenses & Certifications

    • CCNA

    • CCNA Cisco Certified Network Associate (803)

      Cisco
      Feb 2014