
Luca Tinnirello
Graduate Teaching Assistant

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About me
Senior Technical Quality Manager @ ICS-translate | Localisation & Quality Management
Education

Università degli Studi di Palermo
2011 - 2015Bachelor's degree Language Mediation and Italian as a Second Language 110/110 with HonoursDissertation: The Taiwan Issue - historical background and political implications of the question of sovereignity over Taiwan

The University of Sheffield
2018 - 2019Master of Science East Asian Business• Acquired understanding of Chinese consumer behaviour through work on team-based project on marketing strategies for foreign firms in China.• Acquired business and corporate awareness through lectures, and real case studies. • Developed communication and teamwork skills by working in collaborative environments, through completion of several team-based assignments.• Honed my analysis and research skills, by working on my own research projects.Dissertation: “What does ‘Made… Show more • Acquired understanding of Chinese consumer behaviour through work on team-based project on marketing strategies for foreign firms in China.• Acquired business and corporate awareness through lectures, and real case studies. • Developed communication and teamwork skills by working in collaborative environments, through completion of several team-based assignments.• Honed my analysis and research skills, by working on my own research projects.Dissertation: “What does ‘Made in China’ stand for to Italian consumers? A study of China’s country-of-origin image as producer of consumer electronics” - My research project approached Italian consumers' perceptions of Made-in-China consumer electronics from the perspective of nation branding, analysing how these perceptions shape China’s national image in Italy. Show less

四川外语学院
2013 - 2013Language certificate Chinese LanguageExchange semester February-July 2013 in Chongqing, China. Mandarin Chinese as major.

Southwestern University of Finance and Economics
2015 - 2017Master's Degree Master in Translation and Interpretation - Translation• Acquired teamwork skills, and the ability to take the lead in group discussion.• Strong spoken and written communication skills, as well as the ability to communicate across cultures avoiding major clashes.• Developed effective time management skills, as throughout my course I’ve always had part-time jobs, mostly in translation and education.• Demonstrated strong research and project planning skills, as well as qualitative data analysis skills by working on my own research… Show more • Acquired teamwork skills, and the ability to take the lead in group discussion.• Strong spoken and written communication skills, as well as the ability to communicate across cultures avoiding major clashes.• Developed effective time management skills, as throughout my course I’ve always had part-time jobs, mostly in translation and education.• Demonstrated strong research and project planning skills, as well as qualitative data analysis skills by working on my own research project, that has developed my critical thinking, and problem-solving skills. Show less
Experience

西南财经大学
Apr 2016 - Jul 2016Graduate Teaching AssistantProvided teaching support for undergraduates majoring in English, as well as assistance in tests evaluation.

Self-employed
Jan 2017 - Aug 2022Independent Translator• Developed customer service skills having dealt with a variety of customers, effectively meeting their needs and satisfying their requests• Acquired communications skills over the phone and email, having liaised with several agencies• Successfully managed my time so as to meet tight deadlines of multiple tasks, while maintaining high quality standards• Demonstrated strong IT skills, and the ability the quickly learn how to use new software packages as I had to use different translation tools to complete each assignment• Showed commitment to translation-quality standards in order to ensure legal and ethical obligations to the customerLatest Collaborations: Straker Translations Ltd: • Website translation • Legal translation • User manual translation • Technical translation 昊通语言文化传播(北京)有限公司 • Cooperated to the localisation, and QA processes for several mobile platforms games. • Worked on the Italian localisation and QA of “Pirate Code”, and “Clash or Narnia”, managing the terminology, and ensuring its consistency throughout the process (ongoing) • Provided support – in terms of translation and rewriting – to the marketing campaign for the launch of “Candleman” on mobile platforms GeeYoo.com, Chengdu Tap4Fun, Chengdu School of Foreign Languages for Business, SWUFE, Chengdu Show less

Morgan Stanley
May 2017 - Jun 2017Assistant Fund Manager- Cooperated with the creation of promotional content for international markets- Provided translation services in the fields of artificial intelligence, genetic engineering, and health-care

Sichuan Normal University
Jul 2017 - Jun 2018Italian Language Teacher• Enabled 80% of students to pass their language examination required for university admission• Developed strong communication skills, and demonstrated confidence in presentation and public speaking by holding lectures in Italian reading, writing, and speaking• Demonstrated creativity and IT skills creating engaging instructional materials for classroom training• Implemented material to enhance lesson delivery, researching content and teaching strategies to effectively impact on a diverse student base• Assessed work and maintained performance targets, ensuring the progression of each student• Showed ability to work in team when cooperating with colleagues in the setting up of curriculum, and in strengthening relations with Italian universities, and academies, as well as recruiting talents to visit our School Show less

Enable2 CIC
Aug 2019 - Feb 2020Freelance Interpreter• Demonstrated strong communication skills face to face, as well as on the phone, having conducted multiple interpreting assignment remotely• Showed ability to comply to privacy and confidentiality norms, working in liaison with social services and healthcare professionals• Honed relational skills by building personal but confidential relationships with a variety of service users

ICS-translate
Feb 2020 - now• Managed numerous translation projects from planning and budgeting to selecting the best vendors and partners, with a keen eye for deadlines and budget• Coordinated linguistic teams of various sizes (up to 30+ linguists) across the entire project lifecycle, negotiating deadlines and rates and mediating whenever disputes arose• Consistently kept average margins for all projects I managed above 56%• Contributed to better integration of CAT tools within our processes, championing a more extensive use of translation memories and glossaries where they weren’t used before• Applied internal LQA models and standard to all deliverables to ensure the best possible quality of all project outputs Show less
Senior Technical Quality Manager
Apr 2024 - nowSenior Client Account Manager
Aug 2022 - Apr 2024Client Account Manager
Apr 2021 - Aug 2022Translation Project Manager
Feb 2020 - Apr 2021
Licenses & Certifications

TAUS Post-Editing/Reviewing
TAUSAug 2023- View certificate

Language Quality Manager course
Localization AcademyJun 2024 - View certificate

Google AdWords
GoogleSept 2019 - View certificate

Project management in memoQ desktop client - Advanced
MemoQMar 2023 
IELTS for academic purposes Band 8
British CouncilMar 2018- View certificate

The Project Management Course: Beginner to PROject Manager
UdemyJun 2022 
HSK Chinese Profeciency Test Level 4 - 汉语水平考试四级
Confucius Institute OnlineJun 2015
Languages
- itItaliano
- inInglese
- chChinese
- spSpagnolo
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