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Stephanie Chen

Stephanie Chen

Front Desk Agent

Followers of Stephanie Chen57 followers
location of Stephanie ChenTaichung City, Taichung City, Taiwan

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  • Timeline

  • About me

    Senior sales account manager

  • Education

    • San Jose State University

      2007 - 2009
      Master's degree Hospitality, recreation and tourism management

      Besides the school work, I endeavored to obtain an internship when I was in school, because I want to apply what I have learned from school to the real market. I have been working for City of San Jose and private organizations, such as Renaissance Festival, as an event planner and evaluator. Also, I have worked in the world-famous luxury golf course, Pebble Beach Golf Resort, in California as a Special Event Manager. I were the… Show more Besides the school work, I endeavored to obtain an internship when I was in school, because I want to apply what I have learned from school to the real market. I have been working for City of San Jose and private organizations, such as Renaissance Festival, as an event planner and evaluator. Also, I have worked in the world-famous luxury golf course, Pebble Beach Golf Resort, in California as a Special Event Manager. I were the first and the only Taiwanese student who got the opportunity to work there. I practiced what I have learned at school at these internships and modified myself to fit the real market. Show less

  • Experience

    • Marriott Hotels

      Jul 2008 - Aug 2009
      Front Desk Agent

      - Worked under fast-paced environment and delivered quality service with can do attitude.- Predicted the need of guests and further provided services exceeding guests’ demands.- Recorded and analyzed repeated guest’s information and maintained good relationship inexpecting future stay.- Served guests from different countries with different accents of the world by fluent Englishcommunication skill.- Promoted “Marriott Rewards Sign-ups” starting from Jan, 2009. Have received “Best seller forpromoting reward member program sigh-ups,” in 7 consecutive months from Jan to July, 2009.- Memorized all the VIP and repeated guests’ names and favorites, and further provided customizedservice. Show less

    • Lextar Electronics

      Dec 2009 - Dec 2017
      Sales Account Manager

      - Account sales of European and U.S. brand companies. Maintained good relationship and obtained new business opportunity regularly from existing customers.- Developed new oversea business opportunity with launched new product into the customers' ongoing project to replace an existing product.- Observed the potential needs from customers' business plans.- Organized the demand from market and summarize a market direction with product team.- Logistic handling.

    • 啟碁科技股份有限公司

      Dec 2017 - now
      Senior Sales Account Manager

      - Developing new business opportunities and market analysis- Proposing RFID solution by coordinating internal resource depended on customer user scenario- Maintaining relationship and exploring potential demand with existing customer- Modifying promotion kit regularly based on new products or new technology. Custimized sales kit to different customer

  • Licenses & Certifications

    • TOEIC