Barkha Sharma

Experience

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  Eternus Solutions (Now InfoBeans)

  Jun 2015 - Aug 2022

  - Worked on Salesforce Sales, Marketing, and Service Cloud for product development.- Led testing teams to reduce sprint cycle by 25%, focused on data analysis.- Improved processes and managed testing cycles, considered cross-group initiatives.- Utilized quantitative models, data analytics, and Tableau for data-driven insights, reducing rework by 45%. - Enhanced OTT app decision-making with analytics, A/B testing, and improved product metrics.- Automated API testing with Postman, reducing manual effort by 60%.- Adapted to a fast-paced environment, utilizing SaaS marketing and sales metrics and tools like WireMock and Katlon for efficient testing.- Engaged in client-facing responsibilities during on-site visits to Indonesia and Malaysia for region-specific A/B testing and interface evolution. Worked for Vuclip Inc. as Contractor - Conducted thorough testing, covering functional, integration, and user acceptance aspects for diverse applications.- Created load testing scripts with JMeter to evaluate performance.- Exhibited proficiency in problem-solving, root cause analysis.- Emphasized effective communication and technical skills in a multidisciplinary environment.

  • Senior Technical Lead

    Jul 2020 - Aug 2022

  • Technical Lead

    Jul 2018 - Jul 2020

  • Senior Data Analyst

    Jun 2017 - Jul 2018

  • Data Analyst

    Jun 2015 - Jun 2017
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  Seattle University

  Sept 2022 - Mar 2024

  - As a Student Engagement Ambassador, I worked closely with the alumni network of the university to maintain a positive relationship between the university and its alumni. - Actively engaged with the alumni community, sought their feedback and suggestions, and shared updates on the university's progress and achievements. - Contributed my efforts to raise funds for the university's scholarships. Have planned and organized fundraising events and activities, reached out to potential donors, and communicated the impact of their contributions on students' lives. Show less

  • Information Technology Support Technician

    Apr 2023 - Mar 2024

  • Student Engagement Ambassador

    Sept 2022 - Mar 2023
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  Reata Pharmaceuticals, Inc.

  Jun 2023 - Sept 2023

  Business Analyst Intern

  - Collaborated with Commercial ops team and Subject matter experts to identify and understand business use cases for Veeva CRM.- Authored Business Requirement Documents (BRDs) for requested use cases.- Led root cause analysis by implementing validation scripts leveraging Python resulting in improved identification about accuracy of weekly incoming incremental data from 2 new data sources.- Partnered with the Data Engineering team to automate ETL Matillion jobs, reducing weekly data transformation and transfer efforts by 30%.- Enhanced business insights by conducting EDA on the incoming data, developing SQL queries and improving data pipelines in Snowflake for monthly incremental data. Built Charts for Tableau dashboards, facilitating data-driven decision-making through KPI metric.Domain : Clinical and Life Science Show less

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  Amazon

  Apr 2024 - now

  Business Analyst