Phumelele Mazibuko

Phumelele Mazibuko

Call center agent

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location of Phumelele MazibukoJohannesburg Metropolitan Area

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  • Timeline

  • About me

    Stakeholder Relations, Corporate Services and Communications Manager

  • Education

    • Topaz Secondary School

      -
      Matric
    • University of Johanesburg

      2013 - 2013
      Honours Strategic Communication Business/Corporate Communications Post graduate

      Activities and Societies: Tutor at the University of Johannesburg, in Communication Science Strategic communication, marketing communication, strategy creation, client campaigns (Air products, Mzansi ballet theater, SABC)

    • University of Johannesburg

      2010 - 2012
      Bachelor of Arts (B.A.) Corporate communication Strategic communication
    • University of Cape Town

      2015 - 2015
      Public Relations Public Relations, Advertising, and Applied Communication

      Public Relations Certificate from Get Smarter

    • Vega School

      2017 - 2017
      Desktop publishing Branding

      Desktop publishing

    • MANCOSA

      2019 - 2019
      Post graduate diploma Project Management Pass
    • Henley Business School

      2021 - 2021
      Managament practice Business Administration and Management, General
  • Experience

    • Standard Bank Group

      Dec 2012 - Jan 2013
      Call center agent

      helped stop cards for clients and help with credit limits and increases

    • University of Johannesburg

      Feb 2013 - Nov 2013
      Head tutor Ndip Public Relations

      Tutoring communication sciences 2 at the bunting road campus working 18 hours weekly ensuring content is clarified for students and assist in the practical application of theory classes every week

    • Human kind advertising

      May 2013 - Jun 2013
      Strategy Intern

      Assistant to Senior strategist on clients, researcher and insight bearer

    • The strategy department

      Jul 2013 - Aug 2013
      Strategy Intern

      Desk top research, Insight production, creation of presentations and strategic planning

    • Transnet

      Nov 2013 - Jan 2016
      Graduate in training: Communications and special projects

      The Foundation is Transnet's Corporate Social Investment arm. Communication activities range the following areas;- internal communications, -external communications, -community management,-marketing communications,-corporate branding

    • Transnet National Ports Authority

      Jan 2016 - Sept 2021

      1. Brand Promotions Management2. Stakeholder Management 3. Events Management4. Internal communications 5. Public Relations and Media6. Project Management 7. Social media and community management 1. Corporate Social Investment /Socio Economic and Infrastructure Development2. Brand Promotions Management3. Events Management4. Corporate affairs administration5. Internal communications 6. Public Relations and Media

      • Communications Officer

        Jan 2016 - Sept 2021
      • CORPORATE AFFAIRS ADMINSITRATOR

        Jan 2016 - May 2019
    • Old Mutual South Africa

      Sept 2021 - now

      1. Service internal stakeholders as a secretariat for all external stakeholder engagements. Through coordinating executive scheme engagements, exco one on ones and drafting meeting outcomes and minutes to create feedback loops.2. Create executive briefing packs to profile key stakeholders through desktop research and stakeholder mapping.3. Act as a business partner to internal departments for change communication and any departmental activities that require communication support4. Stakeholder engagement Stakeholder Relations and Management: Forging mutually effective relationships with the organizations third party groups and groups and individuals with a vested stake in TNPA and produce, implement and monitor a robust stakeholder relations engagement strategy, Develop media, thought leadership and marketing communication activities for the MFC segment5. Sustainability and corporate responsibility, Develop and monitor the MFC Cluster wide sponsorship plan. Support the establishment of the Sponsorship Investment Committee 6. Roll out stakeholder maturity tools to test perception and reputation externally of the organisation, to proactively track issues and potential risks for the business.7. Generate leads and introductions for sales and distribution into the market through high profile decision maker stakeholders on various bespoke platforms.8. Coordinate the external newsletter and ensure that the MFC segment finds expression on the group digital platforms.9. Manage reputational risk in terms of the stakeholder issues and create a risk matrix that impact business across segment10. Periodically coordinate skills development, stakeholder webinars, and other stakeholder focused events Show less

      • Communication Manager

        Nov 2024 - now
      • Senior Consultant: Stakeholder Relations

        Sept 2021 - Nov 2024
  • Licenses & Certifications

    • Public Relations

  • Honors & Awards

    • Awarded to Phumelele Mazibuko
      Admin achievers Old Mutual Limited Feb 2024 Recognition of those colleagues who excelled in 2023.
    • Awarded to Phumelele Mazibuko
      Affiliate at PRISA PRISA Jul 2016 Recently registerd with the Public relations Instistute amd qualified as an affliliate.
    • Awarded to Phumelele Mazibuko
      Honours Student in Strategic Communcation -
  • Volunteer Experience

    • Communications lead

      Issued by Transnet Foundation on Jul 2014
      Transnet FoundationAssociated with Phumelele Mazibuko