Sara Smith

Experience

• 

  Little Miami Local Schools

  Jan 1995 - Jan 2009

  Elementary Educator

  o Taught all subjects in an inclusion setting, Grades 1-4o Piloted and implemented a team-teaching model, performed leadership role as head teacher and mentor, assisted design and implementation of grade-level assessments, and piloted a two-year looping program.

• 

  McGraw Hill

  Jan 2005 - Jan 2009

  Educational Consultant

  o Delivered product training onsite to educators and administrators to support implementation of the Everyday Mathematics program.o Provided ongoing training and support to school districts for successful program usage and best practices.

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  Mason City Schools

  Sept 2015 - May 2017

  Substitute Teacher

  o Performed essential classroom duties to provide educational continuity by implementing established lesson plans while exercising professional judgement to introduce new material when appropriate or necessary.o Developed and maintained positive interactions with students, faculty and administrators to build a rapport and gain respect and trust to ensure an environment conducive to learning.

• 

  Lexia Learning

  Oct 2015 - now

  o Oversaw the delivery of a range of educator professional learning and implementation support services to achieve all goals for retention and expansion and analyze feedback on professional learning sessions to ensure customer satisfaction. Facilitated a portion of onsite and live online professional learning.o Analyzed district account data to determine implementation status and identify customer needs. Analyzed and interpreted student and staff data to determine implementation status and needs to initiate proactive solutions to drive student and staff usage and ensure optimal student outcomes. o Developed comprehensive, customized implementation plans in consultation with various identified stakeholders. o Understood all facets of Lexia’s programs – technical and operational, as well as internal Lexia systems and processes.o Coordinated internal communication and collaboration across multiple internal teams to support the success of the customer. Show less

  • Strategic Customer Success Manager

    Jul 2024 - now

  • Senior Customer Success Manager

    Mar 2021 - Jul 2024

  • Customer Success Manager

    Jul 2018 - Mar 2021

  • Professional Learning Facilitator

    Oct 2015 - Jul 2018