Katelyn Batten

Experience

• 

  US Army

  Jan 2017 - Jan 2019

  68E Dental Specialist

  • Implemented an inventory management system cutting inventory time to days instead of weeks • Developed and led training classes, resulting in promotions for 80% of my soldiers • Provided chairside training to 50 soldiers, enhancing efficiency to see over 1,500 patients yearly

• 

  Gibbs dentistry

  Jan 2019 - Jan 2020

  Expanded Function Dental Assistant/ Patient Coordinator

  •Streamlined insurance processes to increase insurance filings from 20 patients to 40 patients daily•Educated patients on post-procedural care, decreasing follow up visits for complications•Achieved timely care for patients, resulting in waiting room time being less than five minutes

• 

  Truist

  Jun 2021 - Aug 2022

  Personal Banker

  • Opened over 500 personal and commercial bank accounts adding over $1 million in branch revenue• Built relationships with account holders to enhance individual client retention by 95%• Facilitated over $550,000 in personal loans in 2022, driving revenue growth

• 

  Amwins

  Jun 2024 - Aug 2024

  Access Underwriter

  •Awarded one of five national Intern of the Summer scholarships based on performance•Completed over 200 renewal summaries, increasing efficiency for the team’s renewal process•Improved turnaround time for logging new business submissions