Mindy Deans

Experience

• 

  Clark Planetarium

  Jan 2006 - Mar 2008

  Floor Supervisor

  Supervise floor staff, assist with end of night deposits. Customer service and problem resolution for customers. Complete necessary paper work for day. Process, price and stock incoming shipments and inventory.

• 

  Lewis Brothers Stages

  Mar 2008 - Aug 2008

  Account Executive

  Customer service. Data entry for charter reservations. Quote prices to customers. Book and confirm charter orders. Collect payments and deposits for reservations and overdue accounts.

• 

  Lyman Printing & Stamp Co.

  Sept 2008 - Aug 2010

  Receptionist

  Inbound and Outbound calls, transferring calls to the appropriate person or department, Take orders over the phone, fax and email. Typeset all stamp and printing orders. Update customer accounts, and invoice customers. Customer service for walk-in customers. Complete cash transactions. Mail out complete orders at the end of the night.

• 

  EBay

  Aug 2010 - now

  Scheduling for multiple Lines of business Answer calls and emails from members. Assist member with all questions and provide general customer support assistance.

  • Capacity Planning Analyst

    Jun 2023 - now

  • Workforce Analyst

    Mar 2018 - Jun 2023

  • Short term planning analyst

    Sept 2016 - Mar 2018

  • High average sale cs agent

    Aug 2010 - Sept 2016