Muhammad Shahid K.

Experience

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  Best Buy Canada

  Nov 2008 - Oct 2010

  Geek Squad - Sr. Agent

  - Managed and supervised stores’ geek squad portfolio of $20million per year- Supervised, trained all the geek squad junior staff to bring them upto company standards- Increased Geek Penetration and Revenue by 100% in the year 2009-2010 - Helped Hamilton store (984) in achieving 2 National and 4 District Awards in 2009-2010.

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  Acrodex

  Nov 2010 - Aug 2012

  Technical Analyst

  - Managed the IT infrastructure of Syncrude Canada Ltd through a contractor (Acrodex Inc.)- Mass imaging of PCs for deployment in the field / offices- Attended level 2 – 4 tickets for computer issues and closed within allocated time- Online support to Syncrude employees using Net-Meeting- Participated in XME rollout project and rolled out 8000 PCs (Nov.2010 – April 2011)- Record management of all XME conversions, break-fix tickets, IMAC and T&M tickets

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  Devon Energy

  Jan 2013 - Jul 2019

  Production Operator

  - Water treatment/analysis for Boiler Feed Water, - Monitoring and Operations of 1xHSL, 3xLSF, 3xPolishers, 3xPrimaries, 1xFWKO, 2xTreaters, 1xFlash Treater, 1xSRU.- Inspection of all the pumps, motors, etc for temperature, pressure, flow, vibrations - Entering notifications in SAP for any repair/maintenance work orders- Prepare the faulty equipment for repair by isolating, de-energizing, de-pressurizing - Gas tests before repair/maintenance work start- Permit Writing for the area under control (steam plant, process, water plant, fields) Show less

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  Canadian Natural Resources Limited (CNRL)

  Jul 2019 - now

  Operator

  - As a result of Devon's acquisition by CNRL, I moved on the payroll of Canadian Natural Resources Limited. During my tenure in Devon, I was trained and qualified all the plant areas including steam generation plant, water re-use plant, oil process plant, Sulphur Recovery Unit (SRU), and Fields. Duties include: - Equipment and process check to monitor the plant's performance - Troubleshooting of the issues in the equipment in my area. - Shut-down of the equipment, lockout/Tag-out (LOTO) of the equipment to make it ready for maintenance work. - De-locking of the equipment and startup after maintenance activity - Follow company documented procedures for safe work practice - Develop new procedures and improve existing procedures and send to document control for issuance. - Monitor the contractors work ensuring their activities comply with conditions set in the safe work permit. - Issuance of safe work permit by considering gas testing, hazard assessment, putting controls in place and having a detailed pre-job meeting with contractors. - I was also trained in the role of Operations Coordinator and managed the issuance of permits, which also manages the lockouts/lockboxes with their associated paperwork, issuance of waste manifest etc.- Hold the position of permit coordinator in 2018 turnaround at Jackfish 1. Show less