Timothy Tejedor

Experience

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  Starbucks

  May 2017 - Mar 2021

  Barista

  • Great at fielding customer complaints and making sure that customers with any find a suitable resolution• Maintaining quick service while not compromising beverage quality and maintaining a happy work environment• Perform daily tasks, such as clean work machines date/check all inventory

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  Freedom Mortgage

  Jun 2019 - Aug 2019

  First Flyer IT Intern

  • Imaged computers for associate use• Fielded help desk calls for IT support• Worked with associates on tickets in help queue• Accounted all computers both in use, and in stock• Desk side help for hardware on site

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  Mortgage Connect, LP

  Mar 2021 - Jul 2022

  Business Strategist

  • Managed projects from the conception state to conclusion by Information Security organizing and participating in team meetings• Determined client objectives and lists of goals to be accomplished in the long term• Acted as a liaison between our development team and our client to gain requirements for projects• Ran quality assurance tests and meetings with clients to make sure our final products meet their standards as well as ours• Documented any data changes or updates as well as controls and process flows within Microsoft Visio Show less

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  Mount Saint Mary's University

  Jun 2023 - now

  Technical Project Specialist

  • Responsible for coordinating and managing technology projects from planning to implementation• Provide specialized IT support services / troubleshoot technical issues• Create and Maintain Vendor contracts/relationships• Handles the IT Department Budget and Invoices