Ramya Shanmugam

Ramya Shanmugam

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location of Ramya ShanmugamOshawa, Ontario, Canada

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  • Timeline

  • About me

    Data Management Specialist at Mastech InfoTrellis | Master Data Management| MDM AE| MDM CE| Java | SQL | Process enhancement and Automation |Jira | Expertise in Data Analysis,Problem-Solving,Stakeholder Engagement

  • Education

    • St. Mary's School

      2007 - 2009
      Higher Secondary Mathematics and Computer Science
    • Anna University Chennai

      2008 - 2013
      Master's degree Information Technology
  • Experience

    • IBM

      Nov 2013 - May 2021

      • Collaborate with strategy and content team to elicit, document, and validate requirements for weekly deployments on agent- and customer-facing platforms.• Oversee all requirements entering release, negotiating with business partners to determine doability, and timelines.• Defect analysis on release data, partner with tech leads to integrate new services within program delivery by presenting inputs to risk management and quality assurance.• Understanding the bottlenecks in the process and proposing a change in design and data model and data flow.• Automation of the manual BA tasks and understand the technical troubles faced at the business end and prepare solutions. Show less Solution Proposal.Process Automation and enhancement.Identify areas for data quality improvements Resolve data quality problems through the appropriate use of process control and improvement or process design strategiesDevelop documentation for all master data domains and maintain a data dictionary.Involve in cross-system projects and initiativesExecute tactical Master Data Management projects to achieve a high level of data quality, integrity, and consistency and therefore achieve long-term project strategies. Show less

      • Technical Business Analyst

        Oct 2018 - May 2021
      • MDM CE Technical Lead & Data Specialist

        Jul 2016 - Sept 2018
      • MDM CE Technical Developer

        Nov 2013 - Jun 2016
    • CGI

      Apr 2021 - Jan 2022
      Product Specialist

      Design, customize MDM AE - IBM services based on various business requirements, analysis, and implementation of the MDM Suspect Duplicate Processing, consent management, MDM AE additions, and extensions. Understanding the bottlenecks in the process and proposing change in the process; Design and test technical solutions to meet functional requirements. Provide functional documentation ensuring traceability between requirements, business rules, MDM service updates, and test cases; Automation of the manual validation tasks and understanding of the technical troubles faced to propose process change. Show less

    • IBM

      Jan 2022 - Nov 2023
      Technical Business Analyst

      Worked on modernizing legacy Java applications to TM forum open digital architecture(ODA) and thus involved in creation of multiple Springboot microservices and legacy application decommissioning.• Create technical documents and diagrams, perform scenario analysis, develop test cases for agent facing- and customer-facing platforms using ODA.• Worked on migrating Restful Springboot Microservices to event driven microservices using Apache KAFKA.• Fix Production issues and analyze root-cause and plan mitigation. Recommend contingency plans.• Develop UAT test plans and strategies and collaborate with key stake-holders. Show less

    • Mastech InfoTrellis

      Nov 2023 - Jul 2024
      Data Management Specialist

      Define Requirements and perform Business/data analysis, timeliness planning, Design, document user stories,perform Data mapping, Data modeling, Business Process mapping for PIM MDM product Master.• Develop sql queries to analyze Production Data in MDM AE, Use Case Analysis, collaborate with Salesforce and SAP s4, Mulesoft teams to maintain data consistency and data monitoring. Customize MDM services.Design and develop new services in MDM AE, perform data mapping, develop and manage code deployments,support testing, defect investigation and resolution.• Develop and test MDM AE additions, and extensions, implement data governance, business rules, and validationprocess. Fine-tune PME algorithms, analyze use cases, and batch-process of customer data across multiple systems. Show less

    • CGI

      May 2024 - now
      Functional Analyst
  • Licenses & Certifications

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Apr 2025
      View certificate certificate
    • Infosphere MDM Architecture v11

      IBM
      Jun 2021
    • Telecommunications Insights and Solutions (Bronze)

      IBM
      Nov 2020
      View certificate certificate
    • InforSphere MDM Application Toolkit

      IBM
      Jun 2021