EVE JUSUFI

EVE JUSUFI

Customer Service Representative

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  • Timeline

  • About me

    Human Resources Manager at Nikpol

  • Education

    • Deakin University

      2011 - 2014
      Bachelor of Commerce (BCom) Human Resource Management & Commercial Law Credit

      Bachelor of Commerce has broadend my knowledge in all aspects of business. Majoring in Human Resource Management & Commercial Law has optimised my knowledge of:• Recruitment and Selection• Training and Development• Industrial Relations• Remuneration• Employment Law• Business Ethics

  • Experience

    • Strandbags Group

      Oct 2010 - Sept 2014
      Customer Service Representative
    • Sportsgirl

      Nov 2013 - Feb 2015
      Customer Service Representative
    • Shaver Shop Pty Ltd

      Jan 2015 - Nov 2017
      Human Resource Administrator

      Shaver Shop is a specialist personal grooming retailer that has successfully operated in Australia for over 28 years. Shaver Shop is a proudly owned and operated Australian retailer that has built up a trusted & respected brand through a simple philosophy involving good old hard work and customer service.Roles & Responsibility's:- Recruitment and Selection- Phone Screening/Interviewing- Reference Checking- Set up interviews and issue relevant correspondence- Employment Contracts- Reception Duties- Monthly Performance Evaluations- Induction Handbooks- Probations- Employment Packs- Following up on Background Police Checks- Documents human resources actions by completing forms, reports, logs, and records- Data entry, filing and maintaining up to date employee information- Employee welfare- New store opening's/Buy-Back staff Recruitment Show less

    • Nikpol

      Nov 2017 - Sept 2020
      Human Resource Manager

      Nikpol Pty. Ltd. is a National Australian owned company that leads the way in decorative and storage solutions for both domestic and commercial interiors in the area of decorative surfaces, specialized hardware, domestic home appliances, drawer systems and hinges.Responsibilities:- Provide comprehensive HR support - Performance Management, Reviews, Appraisals- Succession Planning and Talent Management- Developing, implementing and embedding Career Development Plans - Organize and maintain personnel records- Prepare HR documents - Update internal databases - Workers Compensation Claims- Culture Management- OHS training and development- Disciplinary Meetings- Issue on boarding documentation and file - Generate documentation such as Variation Letters- Termination & Resignations- Ensure all employee details are up to date and comply with legislation- Coordinate Exit Interviews- Post advertisements, screen applicants, organise interviews- Check and verify all employee information prior to commencement of employment such as reference & police Checks- Provide the HSE Coordinator and Product Trainer with support- Reviewing, implementing and updating policies and procedures- Liaise with internal and external partners, e.g. legal advisors to ensure legal compliance- Probation- Approval of Leave entitlements etc.. Show less

    • EHJRecruitment

      Jan 2025 - now
      Recruitment Partner
  • Licenses & Certifications

    • Business Commerce