Amy Harris

Amy Harris

Followers of Amy Harris3000 followers
location of Amy HarrisGreater Seattle Area

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  • Timeline

  • About me

    💙 Salesforce Consultant at Client Cloudcare 💙 Ready for a team that cares about your mission AND supports milspouses & vets? It is a win-win-win! Payments, forms, grants, marketing, flow, quickstarts & more! DM me! 💙

  • Education

    • University of Washington Tacoma

      -
      Lean Six Sigma Certified Black Belt Continuous Improvement
    • Merivis

      2019 -
      Salesforce Training Cohorts Salesforce
    • University of Washington Tacoma

      -
      Lean Six Sigma Green Belt Certified Continuous Improvement
    • Trailhead by Salesforce

      2019 -
      Ongoing Salesforce Training - Open to all! Visit Trailhead.com & join me on the trail!
    • Salesforce Military

      2019 -
      Open to transitioning Military, Veterans & Military Spouses
  • Experience

    • Polymer Industries LLC

      Sept 2004 - Sept 2019

      ☆ Develop and maintain relationships with domestic and international buyers, accounting personnel, commodity managers, engineers and quality assurance agents.☆ Responsible for creating and maintaining large, complex spreadsheets and using the data included to create reports on sales and other business activity. ☆ Participate in virtual, phone and in person meetings. ☆ Navigate high volume of emails, and calls to satisfy ongoing business needs and new inquiries. ☆ Resolve complaints, process orders and provide order and invoice information. ☆ Purchase and maintain critical inventories including materials and components used in producing key account products. Responsible for an estimated $1M USD in annual purchasing.☆ Schedule and facilitate key account review meetings, create agendas and maintain meeting minutes.☆ Mentor inside sales team. Create training manual and standard work. Directs work flow as needed. Show less ☆ Recruit, train and objectively evaluate inside sales team. Mentor and oversee team in providing excellent customer service, accurate pricing and follow through.☆ Answer phones and handle a high volume of emails to satisfy customer inquiries, resolve complaints, process orders and provide order status.☆ Work closely with department heads and field agents to provide lead times and account information.☆ Develop and maintain procedures and guidance materials. Create and administer elaborate databases of information required for reporting and departmental maintenance.☆ Purchase and maintain critical inventories including materials and components used in producing key account products. Show less

      • Account Manager

        Nov 2013 - Sept 2019
      • Sr. Inside Sales - Ultra Poly Division

        Feb 2011 - Nov 2013
      • Inside Sales - Ultra Poly Division

        Jun 2005 - Feb 2011
      • Executive Assistant/Sales and Marketing Coordinator @ Ultra Poly

        Sept 2004 - Jun 2005
    • Merivis

      Nov 2019 - May 2023
      Programs & Operations Coordinator

      ☆ Merivis supports transitioning military, veterans, and military spouses preparing for their next mission. We provide training, mentorship, and networking for Salesforce cloud technology careers & more. Learn more about upcoming certification events at: merivis.org.

    • 3Thirty3 Solutions LLC

      Jul 2022 - now
      Owner | Founder

      ☆ Technical Instructor

    • Client Cloudcare

      Mar 2023 - now

      ✈️ Ask me how Client Cloudcare & Reserveforce can help you Soar with Salesforce.✈️ First-class service from a dedicated team of certified professionals.✈️ Salesforce Managed Services and Jumpstarts with upfront pricing.✈️ Work with us to supplement your current Admin for projects or part time support.✈️ Support military families, especially milspouses thriving in flexible, tech careers that move with them.✈️ US based service around the globe with a virtual team that can help you on your time. Show less

      • Communications Manager | Salesforce Consultant

        Dec 2023 - now
      • Salesforce Technical Administrator

        Mar 2023 - Dec 2023
  • Licenses & Certifications

    • Salesforce Certified Business Analyst

      Salesforce
      Jul 2022
      View certificate certificate
    • Salesforce Certified Administrator (SCA)

      Salesforce
      May 2020
      View certificate certificate
    • Salesforce Certified Marketing Cloud Account Engagement Specialist

      Salesforce
      Jun 2022
      View certificate certificate
    • Slack Certified Admin

      Slack
      Sept 2022
      View certificate certificate
    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Jan 2024
      View certificate certificate
    • Salesforce Certified Sales Representative

      Salesforce
      Sept 2023
      View certificate certificate
    • Salesforce Certified OmniStudio Consultant

      Salesforce
      Mar 2024
      View certificate certificate
    • Lean Six Sigma Black Belt (LSSBB)

      University of Washington Tacoma
      Jul 2015
    • Salesforce Certified Instructor

      Salesforce
      Jan 2023
    • Salesforce Certified Associate

      Salesforce
      Sept 2022
      View certificate certificate
  • Volunteer Experience

    • Community Volunteer

      Issued by Tacoma/Pierce County Habitat for Humanity on Sept 2019
      Tacoma/Pierce County Habitat for HumanityAssociated with Amy Harris