Amy Harris

Experience

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  Polymer Industries LLC

  Sept 2004 - Sept 2019

  ☆ Develop and maintain relationships with domestic and international buyers, accounting personnel, commodity managers, engineers and quality assurance agents.☆ Responsible for creating and maintaining large, complex spreadsheets and using the data included to create reports on sales and other business activity. ☆ Participate in virtual, phone and in person meetings. ☆ Navigate high volume of emails, and calls to satisfy ongoing business needs and new inquiries. ☆ Resolve complaints, process orders and provide order and invoice information. ☆ Purchase and maintain critical inventories including materials and components used in producing key account products. Responsible for an estimated $1M USD in annual purchasing.☆ Schedule and facilitate key account review meetings, create agendas and maintain meeting minutes.☆ Mentor inside sales team. Create training manual and standard work. Directs work flow as needed. Show less ☆ Recruit, train and objectively evaluate inside sales team. Mentor and oversee team in providing excellent customer service, accurate pricing and follow through.☆ Answer phones and handle a high volume of emails to satisfy customer inquiries, resolve complaints, process orders and provide order status.☆ Work closely with department heads and field agents to provide lead times and account information.☆ Develop and maintain procedures and guidance materials. Create and administer elaborate databases of information required for reporting and departmental maintenance.☆ Purchase and maintain critical inventories including materials and components used in producing key account products. Show less

  • Account Manager

    Nov 2013 - Sept 2019

  • Sr. Inside Sales - Ultra Poly Division

    Feb 2011 - Nov 2013

  • Inside Sales - Ultra Poly Division

    Jun 2005 - Feb 2011

  • Executive Assistant/Sales and Marketing Coordinator @ Ultra Poly

    Sept 2004 - Jun 2005
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  Merivis

  Nov 2019 - May 2023

  Programs & Operations Coordinator

  ☆ Merivis supports transitioning military, veterans, and military spouses preparing for their next mission. We provide training, mentorship, and networking for Salesforce cloud technology careers & more. Learn more about upcoming certification events at: merivis.org.

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  3Thirty3 Solutions LLC

  Jul 2022 - now

  Owner | Founder

  ☆ Technical Instructor

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  Client Cloudcare

  Mar 2023 - now

  ✈️ Ask me how Client Cloudcare & Reserveforce can help you Soar with Salesforce.✈️ First-class service from a dedicated team of certified professionals.✈️ Salesforce Managed Services and Jumpstarts with upfront pricing.✈️ Work with us to supplement your current Admin for projects or part time support.✈️ Support military families, especially milspouses thriving in flexible, tech careers that move with them.✈️ US based service around the globe with a virtual team that can help you on your time. Show less

  • Communications Manager | Salesforce Consultant

    Dec 2023 - now

  • Salesforce Technical Administrator

    Mar 2023 - Dec 2023