Husam Naim

Experience

• 

  NuqulGroup\​ Packaging Industries Co.

  Nov 2006 - Dec 2010

  IT Officer & ERP Specialist
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  NuqulGroup - Packaging Industries Company

  Jan 2011 - Jan 2019

  Head of IT Department

  - Lead IT operations (HelpDesk System, Backup Processes, Storage and Networks) to insure availability and stability of all services.- Responsible for delivering IT projects against agreed scope, budget, schedule & customer expectations Doing that by supervising and directing company teams and deliver on due time.- Professional Planning & Scheduling on different tools ( MS-Project , primavera )- Design & Prepare strategic reporting systems include financial reports (Revenue reports, forecasting reports & analytical financial reports) and time reports.- Work on designing the data center with multi-tier technology & virtual systems.- Manage and Optimize Virtual infrastructures like VMware & Hyper-V.- Manage Relation with the Suppliers & build SLA agreement with them.- Conduct users training sessions on (ERP, MS Office &Security).- Insuring GSM Implementation which include the following:a. Disaster Recovery Plan.b. Network Plan.c. Data Backup Plan & Backup Procedure.d. Data Storage and Data size Plan (Storage Plan).e. Computer Preventive Maintenance.f. Satisfaction Survey to test IT performance.g. IT Documents/Records Control.h. IT Assets Standards and Requirements.i. Assets Database and Network Map and more procedures.- Quality Management System (QMS) Internal Auditor. Show less

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  Software Company تطوير البرمجيات

  Jan 2019 - now

  Software Project Manager