Neha Bhatia

Experience

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  MAQ Software

  Jul 2018 - May 2019

  Software Intern

  • Designed and implemented responsive web pages, boosting data accessibility by 30%.• Enhanced web performance by fixing 80% of HTML, CSS, and JavaScript issues.• Improved page load times by 25% through code optimization and debugging.• Collaborated with UX and client teams, increasing client satisfaction.• Trained in Microsoft Dynamics 365, MySQL, SSIS, and Power BI.• Earned certifications in Querying Data with Transact SQL and Power BI.

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  HSBC

  Jul 2019 - Dec 2022

  I joined HSBC as a graduate software engineer and was quickly promoted twice, first to Software Engineer in 6 months, and then to Senior Software Engineer within a year, a milestone achieved by only 2 out of 500 graduates. During this time, I had the highest number of releases among all grads and was recognized with multiple awards, including ‘Pat on the Back’ and ‘Star Performer.’ My role involved automating manual processes, collaborating with product owners, improving customer experiences, debugging production issues, mentoring new joiners, and maintaining & optimizing our systems. I worked with Python, Java, React, Kotlin, python Node.js, and PostgreSQL during my time there.• Reduced incident handling time by 50% through an automated monitoring and response system.• Developed a server patching automation tool integrating Confluence, JIRA, and Symphony APIs, cutting patching time from 15 minutes per server to a few minutes, leading to department-wide adoption.• Mentored and onboarded new engineers, providing training in Java, Spring Boot, distributed systems, DevOps (CI/CD), SDLC methodologies and Agile best practices.• Designed and developed a user permissions management system, saving customers 10–15 minutes per request and automating deployment processes, reducing manual effort by 10–15 hours per week. • Optimized application performance by implementing multithreading, reducing batch processing time by 66%.• Contributed to the migration of a legacy monolithic application to a microservices architecture, designing and deploying 15+ microservices, significantly enhancing system scalability and maintainability.• Optimized the regulatory trade execution process by introducing environment-aware toggles, enabling partial rule deployments, and improving rollback capabilities.• Led retrospectives, post-incident reviews, and code reviews, ensuring effective resolution of production issues. Show less

  • Senior Software Engineer

    Mar 2021 - Dec 2022

  • Software Engineer

    Jul 2019 - Mar 2021
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  DePaul University

  Sept 2024 - Nov 2024

  Center for Educational Technology Student Assistant

  Provided technology support to students, faculty, and staff within the College of Education(COE).• Assisted faculty with classroom technology, including podium systems, Zoom Plus, and Trimodal rooms.• Supported students with computer applications and managed the COE Computer Lab resources.• Trained faculty on effective use of classroom technology to enhance teaching.• Managed inventory of technological equipment, including distribution and collection of loaner laptops and devices.• Conducted quarterly equipment audits to ensure efficient operation of classroom technology.• Facilitated professional development sessions tailored to the technological needs of COE students and faculty.• Handled classroom and conference room reservations, as well as academic schedule updates and validations on Campus Connect.• Provided administrative support to the Dean's Suite and other COE areas as needed. Show less

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  BulkMagic

  Jan 2025 - Feb 2025

  Senior Software Engineer
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  Code Your Dreams

  Jan 2025 - now

  Lead Software Developer - Volunteer

  Empowering underserved communities through technology and education.• Developing an AI-powered Assignment Workflow System to enhance student learning, using Next.js, TypeScript, Tailwind CSS, Prisma, AWS, and PostgreSQL.• Implementing AI-driven plagiarism detection and automated grading, leveraging NLP models to provide instant feedback and improve assessment accuracy.• Involved in designing and implementing a system that allows teachers to create assignments, review submissions, and provide feedback, while enabling students to submit assignments and track their progress.• Focusing on backend API development, secure database design, and creating an intuitive user interface. Show less