Diana Saenz

Experience

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  Children's Choice Child Care Services, Inc.

  Aug 2016 - Aug 2017

  Trained Caregiver

  Mission: Children's Choice is dedicated to facilitating the positive development of children by developing and maintaining school-age care programs that are a model of quality careDuties:Administration and Teaching- Develop and implement curriculum to empower children with social, motor, and intellectual skills.- Handle confidential information.Safeguarding- Ensure children are safe at all times.Professional Development:- Health, Safety and Nutrition- Powerful Interactions- Visions and Values- Super Tools: Behavior Management for Afterschool Programs- Lead to learning- CPR and First Aid- Lovin’ Learning: Sneaking in the standards Show less

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  The University of New Mexico

  Aug 2016 - May 2017

  Mentour / UNM Global Education Office

  Mission: To assist international students in their adaptability and integration to the University of New Mexico and their local community.

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  Golden Key International Honour Society

  Dec 2016 - May 2017

  Service Director

  Mission: Recognizing and awarding undergraduate and postgraduate students that academically perform at the top 15% of their class.

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  Movimiento Estudiantil de Chicanx de Aztlán (MEChA)

  Feb 2017 - May 2017

  Social Media Administrator

  Mission: Unifying the Chicanx community to take political action for social change.

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  Oxfam International

  Sept 2018 - Oct 2018

  Sales

  Mission: Our purpose is to help create lasting solutions to the injustice of poverty. We are part of a global movement for change, empowering people to create a future that is secure, just, and free from poverty. Duties:- Strategically rearranging donations to increase sales and attraction- Working the cash register- Motivating customers to donate- Organizing and cleaning the space and the donations- Welcoming customers with a warm and genuine tone

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  SoCo Physiotherapy & Sports Performance Clinic

  Nov 2018 - Apr 2019

  Practice Manager

  Duties:- Use demand generation techniques to increase the membership base by about 15%. Such techniques involved Google Ads, email and social media to engage current and prospective customers.- Conduct customer database analysis on Excel to drive marketing decisions. - Improve service delivery by leading quantitative research projects that involve designing and delivering surveys, and presenting findings to the CEO using PowerPoint.- Stand in for the CEO, and address complaints and queries.- Engage and collaborate with stakeholders from multidisciplinary professions. - Formulate personnel policies to ensure consistency in the workplace.- Manage client databases, arrange meetings and take minutes. Show less

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  New Mexico Solutions (NMS)

  Jun 2019 - Oct 2019

  Treatment Coordinator

  Mission: New Mexico Solutions is committed to improving the current and future lives of our clients, New Mexico’s children, families and adults, through a comprehensive array of ethical, effective community-based behavioral services.Duties:- Secure funding by creating funding proposals for wellbeing services.- Develop action plans in collaboration with clients and stakeholders to improve child welfare.- Gather and analyse data via interviews and observations to monitor progress towards outcomes.- Lead monthly team meetings with internal and external stakeholders.- Provide internal teams with capacity building support by delivering formal and informal training.- Ensure attention to detail and organisation by conducting regular self audits.- Handle administrative tasks and confidential data using software tools like Microsoft Office. Show less

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  CYFD Protective Svc

  Oct 2019 - Oct 2021

  Permanency Planning Worker & Statewide Central Intake Worker

  Mission: To improve the quality of life for children.Duties:- Identify, investigate and mitigate risk and danger indicators related to abuse, neglect and exploitation.- Develop action plans that facilitate access to basic needs and wellbeing services. - Collect primary and secondary qualitative data via observations and in-depth interviews to use in evaluations that track progress, measure outcomes and report our due diligence. - Engage and collaborate with cross sector local and international stakeholders.- Structure and lead internal and external meetings where findings are presented to a diverse audience.- Introduce the local office to international safeguarding procedures.- Manage over 8 complex cases simultaneously and meet 100% of my deadlines under a high pressure environment.- Volunteer to assist internal teams and CYFD’s Cabinet Secretary with translation of press releases, letters and interviews to help meet objectives and promote inclusion.- Handle confidential data, payments, letters, referrals, faxes, and emails using FACTS and Microsoft Office.- Participate in over 200 hours of training related to human rights, effective communication, and community engagement. Show less

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  Four Seasons Hotels and Resorts

  Feb 2022 - May 2023

  Banquetting

  Our Banqueting department generated the highest monthly revenue compared to other departments in the hotel. Duties: - Set up formal spaces including penthouses, and meeting and ballrooms for business functions and social events for blue chip companies and individuals. - Deliver high class services related to food and beverage.

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  EZRA Coaching

  Jun 2022 - Dec 2022

  Business Development Representative
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  Great Ormond Street Hospital for Children NHS Foundation Trust

  Feb 2023 - now

  Project Officer