
Simon Emeka Nwafor, Acipm, Hrpl
Training Cordinator

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About me
Business Analyst | Product Owner | Human Resource Consultant | Performance Management | Operation Management
Education

The Skill Garage
-Business Analysis
Christ the King College Onitsha
-Activities and Societies: Young Catholic Students Was a science based student

Nnamdi Azikiwe University
-Bachelor's degree in Engineering Electrical and Electronics EngineeringActivities and Societies: Member of Nigeria Society of Engineer Student branch.
Experience

M.Bryan Consulting
Jan 2011 - May 2012Training CordinatorTo ensure training is conducted in a conducive environment by providing necessary materials before and during training program. To update candidate of the curriculum and program for the training and ensure all candidates are provided with their kits

Resource Intermediaries Limited
Feb 2015 - Mar 2022Head, Human Resource Business Partner
May 2017 - Mar 2022Head, Human Resource Business Partner
Feb 2015 - Jan 2020

PHILLIPS OUTSOURCING NG
Jan 2020 - Mar 2022Manager, Employee Services• Client monthly reporting• Supervise team members activities and provide guide as required• Compensation and Benefit administration• Client SLA review• Training Need Analysis and enrolment• Employee documentation compliance and enforcement• Employee documentation and checks• Human resource manual policy drafting and implementation• Employee grievance and discipline management• Relationship management• Shortlisting, recruitment and hiring of employee• Client issue intervention and resolution• Job posting and notification• Communication Management• Staff Database Management Show less

MacTay
Mar 2022 - Sept 2023Senior Human Resource Business AnalystSuccessfully onboarded a new digital services’ client and launched their $500,000 product (electronic saving platform/software) into the market. The platform is a digital saving application where customers save funds and accumulate interest at the end of the month. I was responsible for the go-to-market strategy, mobilization of field agents, training, customer onboarding, customer review, and platform optimization. Analysed employee survey data, identifying key trends that led to a 20% improvement in employee engagement and a 15% reduction in turnover within six months by implementing targeted organizational performance enhancements. Coordinated different Interview sessions and generated report for the client.Developed BRD for various project portfolios for different clients, making sure all features and business behaviour are captured. Conducted thorough analysis of HCM/payroll processes, systems, data flows and ensured the effective translation of business requirements to technology requirements in the form of user stories (functional and non-functional)Leveraged multiple social media platforms to source and attract high-quality candidates, expanding the talent pool by 30% and reducing time-to-hire by 20%.Conducted comprehensive training needs analysis, designing and recommending Performance Improvement Plans that enhanced employee performance by 25% Show less

SprintLab Digital
Sept 2023 - nowSenior Business AnalystPlanned, analysed and executed the implementation of a new employee payment software, PEMS for a top leading human resource consulting company. Project scope includes requirement gathering, elicitation and analysis, design, process flow design, software development, post-execution monitoring, and maintenance.Implemented a $0.4M e-commerce system, automating order fulfilment, inventory, and customer data. This improved data accuracy by 60%, operational efficiency by 20%, checkout speed by 25%, and boosted revenue by 15% in the first quarterCollaborate with internal and external stakeholders to elicit and document business requirements, ensuring a deep understanding of business needs and objectives. Create and maintain functional and non-functional requirements, user stories and acceptance criteria, documentation of current and optimised business processes. Ensure documentation is accessible and easily understood by both technical and non-technical stakeholders. Act as an interface between the project team and business stakeholders in the analysis, design, configuration, testing, and maintenance to ensure optimal application performance. Facilitating agile ceremonies, including sprint planning, stand ups, refinement, showcases and quarterly planning sessions. Show less
Licenses & Certifications
- View certificate

Certified Scrum Product Owner®
Scrum AllianceNov 2024
Honors & Awards
- Awarded to Simon Emeka Nwafor, Acipm, HrplStaff of the Month MD/CEO Resource Intermediaries Limited Jul 2013 A recommendation letter was issued to me by the MD/CEO of Resource Intermediaries Limited as an outstanding/ best performed staff of the month.
- Awarded to Simon Emeka Nwafor, Acipm, HrplOutstanding/Best Executive Member St Paul Lay Readers Association Sep 2007 Outstanding Executive member of St Paul Lay Readers Association
Languages
- alAlgonquian languages
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