
Madison Jordan
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About me
Account Manager at Norwin Technologies
Education

University of Central Florida
2016 - 2020Marketing
Experience

Dexters Of Winter Park
Jan 2015 - Jan 2016HostessIn my position as a hostess I excelled in keeping customers fully satisfied. As the first and last face the customer sees during their restaurant experience, I always had a smile on my face as I welcomed and thanked them. I ensured the customers would have an easy and enjoyable time. I controlled the flow of traffic in and out of the restaurant and used my communication skills to keep my coworkers organized.

Jeremiahs Italian Ice
Feb 2016 - Oct 2018Shift LeadMy work in this position included tracking labor, sales, inventory and product quality. I ensured that the store was organized at all times and being run proficiently. I trained over 10 employees and taught them to perform the best customer service. I kept the team motivated and made sure every customer was satisfied to keep our excellent reputation.

Jeremiah's Italian Ice
Feb 2016 - Oct 2018ServerAs a server I provided excellent customer service as well as pushed sales. I made sure to display the companies values everyday and work well with my team. I kept up with cleanliness of the store and product quality so that every customer would have an amazing experience. I also positively promoted the company by word of mouth to bring in more customers and increase sales.

Graduation Day Flowers Inc.
Dec 2018 - Jan 2020Sales AssociateGraduation Day Flowers Inc. prepare only the best quality leis and bouquets for graduates on their special day with efficient on-site sales and online pre-ordering. As a "booth lead", I am in charge of setting up my teams booth outside of the University arena where the graduation is taking place. I serve as a leader for other employees in my booth by motivating my team to grab peoples attention and execute sales properly. I am also responsible for handling all cash transactions, making sure the products look presentable, the inventory is counted and the booth is organized. I work face to face with the customers providing them with my knowledge of all our products while delivering a fast and friendly sales experience. I strive to make easy conversation and learn about each customer so that I can provide them with perfect lei and/or bouquet for their graduate. Show less

UCF Professional Selling Program
Jan 2019 - Jan 2020MemberThe Professional Selling Track is a prestigious, specialized program offered by the Department of Marketing in the UCF College of Business Administration. The competitive program accepts no more than 35 exceptional students each year that show potential and promise in the fascinating and lucrative field of sales.

CertiPay
Jan 2020 - Apr 2020Assistant District Sales ManagerCertiPay's unique approach addresses the employment life cycle from pre-hire to post retire by delivering products and services that allow companies to improve efficiencies, lower cost & minimize the risk associated with managing their labor force.

TEKsystems
Aug 2020 - Jan 2023Risk and Security Recruiter• Develop recruiting strategies designed to identify qualified candidates through various recruiting tools• Match candidates’ strengths with clients’ requirements by evaluating, screening, and interviewing candidates.• Negotiate wages, terms and conditions of employment with candidates, and gain a commitment from candidates for current and future job requirements.• Complete necessary pre-employment processes including reference checks and background/drug tests.• Manage contract employees while on assignment. Assess and investigate contractor related problems, and administer performance counseling, coaching, and disciplinary measures when necessary.• Work with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients’ staffing requirements.• Communicate effectively with others in order to create a productive and diverse environment.• Communicate with peers by sharing recruiting “best practices” and providing accurate, thorough documentation on applicant tracking systems or other documentation tools.• Maintain relationships with industry contacts to provide exemplary customer service, gain industry knowledge, and obtain referrals and sales leads. Show less

Norwin Technologies
Feb 2023 - nowAccount Manager
Licenses & Certifications
- View certificate

Talent Retention - Q3 2022
TEKsystemsSept 2022 - View certificate

Talent Service Experience - Q1 2022
TEKsystemsApr 2022 - View certificate

Risk & Security Performance
TEKsystemsNov 2021 - View certificate

Technology Operations Management: Cloud Services
TEKsystemsJul 2022 - View certificate

Learning Data Analytics
LinkedInNov 2019 - View certificate

Excel 2016: Business Process Analysis
LinkedInOct 2019 - View certificate

Excel PivotTables Part 2: Real-World Case Studies
Lynda.comApr 2019 - View certificate

Excel: Management Accounting
Lynda.comNov 2018 - View certificate

Excel 2013 Essential Training
Lynda.comFeb 2018 - View certificate

Excel: Introduction to Formulas and Functions
Lynda.comFeb 2019
Honors & Awards
- Awarded to Madison JordanDean's List University of Central Florida Jun 2019 Awarded Dean's List multiple semesters. (A recognition of scholastic honors to degree-seeking undergraduate students who earn a minimum 3.4 GPA and complete a minimum of 12 credit hours in a semester)
Volunteer Experience
Volunteer
Issued by Ronald McDonald House Charities on Oct 2016
Associated with Madison Jordan
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