Dalia Ochoa

Experience

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  Lopez Landscape Contractor, Inc.

  Jun 2009 - Nov 2013

  Marketing and Accounting Assistant

  ▪ Initiated update of company website, including dramatic visual before and after project photos, while implementing search engine optimization strategies to improve online marketing position ▪ Boosted company’s brand by becoming the San Diego service partner for popular television series “DIY Network” and local filming ▪ Multi-tasked working for two companies in one office, conducting account reconciliations, securing tenant payments, responding to phone leads and emails, updating online marketing, creating advertising collateral Show less

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  First Comes Love Weddings and Events

  Aug 2012 - Dec 2012

  Event Assistant Intern

  ▪ Directly assisted company Owner and Senior Wedding Planner on event dates to execute vision and manage details requested by wedding couple▪ Responsible for ensuring smooth customer relations and event execution ▪ Coordinate with other industry partners and vendors to ensure that they perform to the best of their ability

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  Andaz San Diego

  May 2013 - May 2016

  ▪ Responsible for assisting up to 5 Sales Managers in qualifying leads, producing tailored proposals and generating contracts for corporate meetings and social events ▪ Supported department operations by creating efficient processes, maintaining supplies, offering creative marketing ideas for unique brand ▪ Conducted personalized, thorough hotel site inspections with clients, exhibiting key features and benefits of the property while assessing and anticipating ideas and needs Show less ▪ Empathized and resolved guest complaints with creative problem-solving solutions, consistently offering guests alternative options ▪ Created personal connections with guests, and multi-tasked serving as a bell service agent and concierge in addition to a Front Desk Host ▪ Promoted to Rooms Control within department, received and fielded all inbound hotel calls, decreased queue times for early check-ins, worked closely with every hotel department on luggage room drops, Guest’s valet cars to be retrieved, billing, amenities, special requests, and VIP arrivals Show less

  • Events Assistant & Systems Administrator

    Jul 2014 - May 2016

  • Front Desk Host

    May 2013 - Jul 2014
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  Hyatt Regency Mission Bay

  May 2016 - May 2017

  Event Sales Manager

  ▪ Excelled working under pressure in a fast-paced environment, executing scheduled events, while actively selling to achieve monthly quota ▪ Consistently communicated and collaborated with all hotel departments to ensure seamless execution of Client vision, while maintaining timelines and creating memorable experiences ▪ Expert management of Client room block and meeting contracts, coordinating reservations, meeting logistics, materials, and meals

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  BLAIR SIGN PROGRAMS

  Dec 2017 - now

  • Vice President of Administration

    Dec 2020 - now

  • Administrative Coordinator

    Dec 2017 - Dec 2020