
Dalia Ochoa
Marketing and Accounting Assistant

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About me
Vice President of Administration at BLAIR SIGN PROGRAMS
Education

San Diego Mesa College
2007 - 2011Associate's Degree Business AdministrationGraduated with Honors in Business Administration

San Diego State University-California State University
2012 - 2014Bachelor's Degree Hospitality and Tourism ManagementEmphasis in Meeting & Events Management
Experience

Lopez Landscape Contractor, Inc.
Jun 2009 - Nov 2013Marketing and Accounting Assistant▪ Initiated update of company website, including dramatic visual before and after project photos, while implementing search engine optimization strategies to improve online marketing position ▪ Boosted company’s brand by becoming the San Diego service partner for popular television series “DIY Network” and local filming ▪ Multi-tasked working for two companies in one office, conducting account reconciliations, securing tenant payments, responding to phone leads and emails, updating online marketing, creating advertising collateral Show less

First Comes Love Weddings and Events
Aug 2012 - Dec 2012Event Assistant Intern▪ Directly assisted company Owner and Senior Wedding Planner on event dates to execute vision and manage details requested by wedding couple▪ Responsible for ensuring smooth customer relations and event execution ▪ Coordinate with other industry partners and vendors to ensure that they perform to the best of their ability

Andaz San Diego
May 2013 - May 2016▪ Responsible for assisting up to 5 Sales Managers in qualifying leads, producing tailored proposals and generating contracts for corporate meetings and social events ▪ Supported department operations by creating efficient processes, maintaining supplies, offering creative marketing ideas for unique brand ▪ Conducted personalized, thorough hotel site inspections with clients, exhibiting key features and benefits of the property while assessing and anticipating ideas and needs Show less ▪ Empathized and resolved guest complaints with creative problem-solving solutions, consistently offering guests alternative options ▪ Created personal connections with guests, and multi-tasked serving as a bell service agent and concierge in addition to a Front Desk Host ▪ Promoted to Rooms Control within department, received and fielded all inbound hotel calls, decreased queue times for early check-ins, worked closely with every hotel department on luggage room drops, Guest’s valet cars to be retrieved, billing, amenities, special requests, and VIP arrivals Show less
Events Assistant & Systems Administrator
Jul 2014 - May 2016Front Desk Host
May 2013 - Jul 2014

Hyatt Regency Mission Bay
May 2016 - May 2017Event Sales Manager▪ Excelled working under pressure in a fast-paced environment, executing scheduled events, while actively selling to achieve monthly quota ▪ Consistently communicated and collaborated with all hotel departments to ensure seamless execution of Client vision, while maintaining timelines and creating memorable experiences ▪ Expert management of Client room block and meeting contracts, coordinating reservations, meeting logistics, materials, and meals

BLAIR SIGN PROGRAMS
Dec 2017 - nowVice President of Administration
Dec 2020 - nowAdministrative Coordinator
Dec 2017 - Dec 2020
Licenses & Certifications

Delphi
Nov 2013
Cvent
Apr 2013
Honors & Awards
- Awarded to Dalia OchoaAssociate Degree with Honors - May 2012 Graduated Magna Cum Laude
Volunteer Experience
Volunteer
Issued by Lemon Grove Little League on Feb 2013
Associated with Dalia Ochoa
Languages
- enEnglish
- spSpanish
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