Bálint Holczer

Bálint Holczer

IT Procurement Consultant

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location of Bálint HolczerBudapest, Budapest, Hungary

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  • Timeline

  • About me

    IT Technical Resource Team Leader at Kontron Hungary

  • Education

    • Budapest Business School

      2007 - 2011
      Economist in BA Catering and Tourism Economics and Tourism
    • Árpád Gymnasium

      2001 - 2007
  • Experience

    • Mind System Consulting Kft.

      Apr 2011 - Apr 2015
      IT Procurement Consultant

      • Procurement projects and computer equipment resale• Preparing offers and price calculations • Hardware and software helpdesk tasks inside our company and for partners• Keeping contact with clients• Reparation of notebooks, PCs, hand held computers and smartphones

    • Deloitte Hungary

      Apr 2015 - Aug 2016
      IT Fleet Management, Project and Procurement Coordinator

      IT Fleet management for the 19 Member Firms in CE Region• Computer fleet management, optimization• IT project coordination• Day-to-day communication with Regional IT leaders • Procurement of lease and non-lease equipment• Coordination between Lessor company and Member Firms• Frequent reporting• Generating notebook order forecasts• Fleet database development, debugging• Lease documentation management

    • Kontron Hungary

      Sept 2016 - now

      • Service Management of IT network and security support services for Hungarian and International Kontron clients• SPOC and escalation point for IT services provided by Kontron• Organizing and conducting monthly service review meetings with clients• Frequent reporting of service levels in accordance with active service contracts and SLAs• Reporting and confirmation document handling for ‘Time & Material’ type workhours• Initiation of monthly service fee billing procedure• Preparation of new service contracts, SLA negotiation Show less

      • IT Technical Resource Team Leader

        May 2022 - now
      • IT Service Manager

        Sept 2016 - Apr 2022
  • Licenses & Certifications

    • ITIL 4 Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Jul 2022
    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Mar 2016