Bálint Holczer

Experience

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  Mind System Consulting Kft.

  Apr 2011 - Apr 2015

  IT Procurement Consultant

  • Procurement projects and computer equipment resale• Preparing offers and price calculations • Hardware and software helpdesk tasks inside our company and for partners• Keeping contact with clients• Reparation of notebooks, PCs, hand held computers and smartphones

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  Deloitte Hungary

  Apr 2015 - Aug 2016

  IT Fleet Management, Project and Procurement Coordinator

  IT Fleet management for the 19 Member Firms in CE Region• Computer fleet management, optimization• IT project coordination• Day-to-day communication with Regional IT leaders • Procurement of lease and non-lease equipment• Coordination between Lessor company and Member Firms• Frequent reporting• Generating notebook order forecasts• Fleet database development, debugging• Lease documentation management

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  Kontron Hungary

  Sept 2016 - now

  • Service Management of IT network and security support services for Hungarian and International Kontron clients• SPOC and escalation point for IT services provided by Kontron• Organizing and conducting monthly service review meetings with clients• Frequent reporting of service levels in accordance with active service contracts and SLAs• Reporting and confirmation document handling for ‘Time & Material’ type workhours• Initiation of monthly service fee billing procedure• Preparation of new service contracts, SLA negotiation Show less

  • IT Technical Resource Team Leader

    May 2022 - now

  • IT Service Manager

    Sept 2016 - Apr 2022