Tina Soles

Experience

• 

  STR Software

  Nov 1993 - Apr 2015

  Senior Quality Assurance Analyst/Technical Writer

  • Heavily involved in all phases of the development life cycle, from design all the way through the posting of the software for distribution• Attended design meetings to give input and gather information for testing requirements• Developed and executed functional test cases based upon functional requirements from the design• Developed and executed user test cases based upon user requirements from the design• Tested new software releases for six different products• Reported defects (issues in current non-released software)• Verified bugs in released software as reported by QA, internal staff, or customers• Tested patches for existing software releases• Posted the software and patches to the company's portal• Assisted Technical Support Engineers in a level two support role for escalated support issues• Created technical content for Release Notes, Users Guides, Implementation Guides, Reference Guides, Resource Guides, White Papers, Knowledge Base articles Show less

• 

  Chesterfield County Department of Utilities

  Jun 2021 - Feb 2024

  Senior Automation Analyst Chesterfield County Department of Utilities
• 

  Chesterfield County Department of Utilities

  Jul 2023 - now

  Maintenance and security of twelve SQL Servers. Technical lead for all departmental projects. Support for customer billing system and staff.

  • Principal Automation Analyst

    Feb 2024 - now

  • Senior Automation Analyst II

    Jul 2023 - Feb 2024