Tina Soles

Tina Soles

Senior Quality Assurance Analyst/Technical Writer

Followers of Tina Soles55 followers
location of Tina SolesRichmond, Virginia, United States

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  • Timeline

  • About me

    Principal Automation Analyst at Chesterfield County Department of Utilities

  • Education

    • Virginia Commonweatlh University

      1985 - 1990
      Bachelor of Science - BS Information Systems
  • Experience

    • STR Software

      Nov 1993 - Apr 2015
      Senior Quality Assurance Analyst/Technical Writer

      • Heavily involved in all phases of the development life cycle, from design all the way through the posting of the software for distribution• Attended design meetings to give input and gather information for testing requirements• Developed and executed functional test cases based upon functional requirements from the design• Developed and executed user test cases based upon user requirements from the design• Tested new software releases for six different products• Reported defects (issues in current non-released software)• Verified bugs in released software as reported by QA, internal staff, or customers• Tested patches for existing software releases• Posted the software and patches to the company's portal• Assisted Technical Support Engineers in a level two support role for escalated support issues• Created technical content for Release Notes, Users Guides, Implementation Guides, Reference Guides, Resource Guides, White Papers, Knowledge Base articles Show less

    • Chesterfield County Department of Utilities

      Jun 2021 - Feb 2024
      Senior Automation Analyst Chesterfield County Department of Utilities
    • Chesterfield County Department of Utilities

      Jul 2023 - now

      Maintenance and security of twelve SQL Servers. Technical lead for all departmental projects. Support for customer billing system and staff.

      • Principal Automation Analyst

        Feb 2024 - now
      • Senior Automation Analyst II

        Jul 2023 - Feb 2024
  • Licenses & Certifications

    • Microsoft Office Specialist: Word Associate (Word and Word 2019)

      Microsoft
      Mar 2023
  • Volunteer Experience

    • Website Manager/Choir Music Coordinator/Youth Activity Planner

      Issued by Calvary Baptist Church Midlothian VA on Jun 1988
      Calvary Baptist Church Midlothian VAAssociated with Tina Soles