Steven Christ

Experience

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  VMP Mortgage Solutions

  Jul 1987 - Nov 2005

  Business Analyst

  Business Analyst - Responsible for the shipping integrity of several hundred thousand compliant electronic form files to over 2000 clients. • Identified, analyzed, and corrected all issues and trends for the team by determining the source, and address correcting through rules analysis and system configurations. • Collaborated with an SAP implementation team to convert existing data and processes for order processing, work order processing, and inventory management systems to SAP. • Worked very close with systems engineers to implement the file validation and shipping programs and hardware to fulfill CD/electronic orders. Team Leader, Form Design and Data Mapping - Responsible for the design, programming, and production scheduling of creating and modifying digital versions of the printed mortgage form library. Assistant Manager, Purchasing - Performed the duties of the purchasing and inventory system to maintain the printed form inventory. Show less

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  Quicken Loans

  Dec 2005 - Jun 2008

  Business Systems Analyst

  Responsible for the end to end management and successful implementation of projects and applications for the system of record to obtain and transfer data, streamline processes, reduce costs, and generate revenue.• Collaborated with diverse teams to gather and analyze all requirements to write precise specifications including milestones and deliverables for executive reporting and systems engineers to ensure exact functional expectations. • Developed strong test plans for complete testing and regression testing, and post implementation follow-up to ensure all goals have been met. • Use SQL and Oracle queries to download data to for manipulation, data matching, and create reporting for applications to present to executive team leaders.• Acted as the technical team lead for the Lakewood maintenance systems providing data for applications to ensure daily operational efficiency. • Worked off-hours and weekends occasionally to perform on-call duties. Show less

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  Flagstar Bank

  Jul 2008 - Dec 2010

  Project Manager

  Responsible for coordinating projects in an Agile methodology team of diverse development, infrastructure, and quality assurance team members to maintain a paperless workflow system in the Content Management Systems team. Performed to streamline processes, reduce costs, and generate revenue to meet organizational goals. • Create a project plan with a budget and timeframe for internal/external resources, dependencies, milestones, burn rates, and deliverables, to keep projects on time and on budget. • Coordinate the project team, including business units, to gather and determine requirements. • Perform cost-benefit and return on investment analyses for management to gain executive sponsorship.• Analyze requirements, methods, systems, and procedures to determine the most useful solutions for the business units and the company.• Write exact concise technical modeling specifications for development and infrastructure to communicate an accurate goal of the project. Show less

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  Quicken Loans

  Nov 2010 - Aug 2023

  • Develop and drive the vision of the team’s products.• Leverage the development team and Software Architects to identify and layout the workflow and features/stories. • Facilitate and drive effective estimating sessions for WSJF scoring to provide clarity for prioritization.• Works closely with the team leader and facilitates all the Scrum events (quarterly/iteration planning, standups, retrospectives, demos, and show and tells) to continuously improve the team’s processes and efficiencies. • Translate the vision and necessary work into small and independent stories in a continuously groomed backlog. o Allows for an effective system of continuous planning and team collaboration, rather than quarterly planning. o Provides for accurate predictability in throughput and velocity.o Efficient in facilitating planning sessions for each two week iteration, taking less than thirty minutes. o Assists the development team reaching a consistent cycle time average of 4-5 days for requests/stories.• Document the vision and how it relates to the workflow, timeline of development, and processes for visibility to business and technology partners. • Provide a complete and easy to consume self-help system of product information for business and technology partners to understand. • Performs other activities such as testing changes to products to help keep stories moving forward. Show less o Developed intake systems of changes (stories) by providing a process funnel for business and technology partners, to understand scope and priority.o Collaborated with the teams to define our definitions of new and ready to properly accept a story in the backlog for prioritization and requirements gathering.o Facilitated Agile events as a servant leader, as well as transitioned to rotating with team members to provide growth opportunities and encourage empathy and support with each other.o Demonstrated passion of instilling the concept of Agile values and principles for team members to have buy-in on the importance of experimentation and value in events.Placing importance on; Team members and their collaboration and cohesion is crucial. Executing on high quality, value driven, working software. Collaboration with customers to understand the true value and communicate deliverable from MVP and beyond. Identify opportunities to change and improve the team environment and methodologies. Resulting in positive team and team member growth.o Focused on utilizing metrics to show the impact of experimentation and effective events which lead to an increase of predictability of throughput and velocity for Scrum and Kanban teams. • Successfully lead the teams supporting many critical services and applications, including: o Maintain the appraisal ordering from the system of record to appraisal vendors, including implementing innovative products for Fannie Mae and Freddie Mac.o Automated Underwriting Service integration source systems with underwriting vendors, including agency maintenance changes.o Credit service integration between source systems and credit vendors. o Telephony applications to support voice and prompt activated service for calls as well as monitoring for team members accepting calls. o Failover process and coordination, providing a framework of documentation and testing support for data center failover activities Show less

  • Product Owner

    Apr 2019 - Aug 2023

  • Team Leader / SCRUM Master - Technology

    Nov 2010 - Apr 2019
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  United Wholesale Mortgage

  Oct 2023 - now

  Team Leader - Product Development