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Ritika Sinha

Ritika Sinha

Customer Service Specialist

Followers of Ritika Sinha20000 followers
location of Ritika SinhaDelhi, India

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Connect with Ritika Sinha to Send Message

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  • Timeline

  • Skills

    Automation
    B2C
    Canva
    Cold Calling
    Communication
    Content Strategy
    Conversational AI
    Conversational Marketing
    Conversion Optimization
    Copywriting
    Cross-functional Team Leadership
    Direct Sales
    Drift
    Email Marketing
    English
    Facebook Ads
    Facebook Ads Manager
    Facebook Marketing
    Facebook Pixel
    Google Ads
    Google Analytics
    Google Tag Manager
    Graphic Design
    Inside Sales
    Landing Page Optimization
    Landing Pages
    Leadership
    Lead Generation
    LinkedIn
    LinkedIn Marketing
    Live chat
    Management
    Marketing Automation
    Market Research
    New Business Development
    New Client Acquisitions
    Operations Management
    Pay Per Click (PPC)
    Performance Marketing
    Personal Branding
    Problem Solving
    Quality Auditing
    Research
    Revenue Generation
    Sales
    Sales Growth
    Sales Operations
    Search Engine Marketing (SEM)
    SEO Copywriting
    Social Media Marketing
    Strategy
    Website Building
    WhatsApp Marketing
    WordPress
    WordPress Design

  • About me

    Hey there! I’m Ritika, thanks for stopping by! For TL;DR : I help busy founders/coaches build their personal brand from scratch. If I can build my brand, I can build yours too. Long Version: I have more than 5+ years experience in the corporate world in business development and operations domain. I always wanted to explore different opportunities. So in July 2023, I decided to start writing on LinkedIn and it became one of the best decision so far. In no time, I was able to build a community of 20,000+ people and counting. I was able to make an impact through my content and generate an average of 400+ engagements/post. Therefore, I decided to help peers and busy owners to grow their brand with my unique strategies. So here's what I can help you with: ✅ Profile Rebranding/ Optimization ✅ LinkedIn Profile Management ✅ LinkedIn Growth Strategy ✅ Content Strategy ✅ Lead Generation ✅ Visual Branding ✅ Ghostwriting If you want to know how I built my brand from 0 to 20,000+ community, then: - Book a quick 1:1 personalized consultation call with me or contact me at ritikasinha.work@gmail.com All the best! Cheers!

  • Education

    • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

      2022 - 2024
      Master of Business Administration - MBA Marketing Management 72%

    • Delhi University

      2017 - 2020
      Bachelor of Commerce (Honors) Commerce Honors

    • Digital Scholar

      2023 - 2023
      Advanced Certification in Digital Marketing Digital Marketing

  • Experience

    • Concentrix

      Jan 2017 - Apr 2017
      Customer Service Specialist

    • Convergys Intelligent Contact

      Apr 2017 - May 2017
      Process Chat Advisor

    • Expert Investors

      Aug 2020 - Dec 2020
      Business Development Executive

    • BYJU'S

      Mar 2021 - Sept 2022

      • Senior Business Development Associate

        Jun 2022 - Sept 2022

      • Business Development Associate

        Jun 2021 - Jun 2022

      • Business Development Trainee

        Mar 2021 - Jun 2021

    • Great Learning

      Oct 2022 - now

      • Generating leads through Chat via Drift. • Qualifying them and moving it to Sales Team.• Responsible for the rate of conversion on generated leads.• Auditing sales calls and preparing qualitative reports.• Handling Inbound call queries and qualifying them for further conversions.• Directly reporting to General Manager • Was responsible for the admissions of IIT- Roorkee, Full Stack Development program.• Handled other programs like Cloud Computing, Data Science Business Analytics etc. as well.

      • Senior Executive - Sales Operations

        Apr 2023 - now

      • Senior Learning Consultant

        Oct 2022 - Mar 2023

    • Great Learning

      -
      Senior Executive - Sales Operations

  • Licenses & Certifications