Dhaval Lad, MBA

Experience

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  University of Tennessee, Knoxville

  Jan 2010 - Jan 2011

  Fitness Floor Supervisor - TRECS
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  Target

  Feb 2011 - Jul 2014

  Pharmacy Technician

  - Safely and accurately prepared all medications and sterile products using proper techniques, calculations, and appropriate precautions- Labeled and packaged medications using Target policy, applicable laws and regulations, and standards of practice to ensure safe, accurate administration- Greeted customers promptly and answered all inquiries courteously; replenished supplies as needed for efficient service

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  Days Inn

  Aug 2014 - Jul 2017

  Operations Manager

  - Increased ADR from $61.33 to $70.69 and occupancy rate from 21% to 37%- Hired, trained, supervised staff of 11-15 employees (desk clerks, housekeepers, etc.); instilled customer centric philosophy- Maintained inventories of all supplies and prepared purchase orders for product replenishment

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  Macy's Logistics and Operations

  Aug 2017 - Feb 2018

  Warehouse Assistant

  - Use Talosweb and WMS software while working in different departments (pick, pack, sort, inventory management, etc.) to gain valuable experience- Work in fast-paced environment which promotes team-oriented atmosphere that enhances productivity, builds morale, and improves accountability- Shadow supervisor/trainer to acquire working knowledge of day-to-day operations of fulfillment center

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  Kroger

  Jan 2018 - Feb 2021

  Logistics Specialist

  - Optimize over 200 daily routes using JDA fleet management and Warehouse Inventory Network (WIN) software by meeting precise delivery times for stores, utilize maximum trailer cube, and minimizing miles driven while also reducing empty miles- Maintain TMS, perform "what if" routing analysis for continuous improvements to decrease transportation costs- Use Excel and Tableau for process improvement to reach the $10 million cost savings goal; company exceeded goal by amassing savings of $14 million in 2018, $16 million in 2019- Responsible for over $850,000 of cost savings by submitting multiple process improvements- Communicate with warehouse about special requests, late orders, missed orders, etc. to find most efficient solution - Train and mentor new logistics specialist with best cost-saving practices using logistical and analytical software tools- Promote office engagement and plan huddle meetings between inbound and outbound departments as a Cultural Council member Show less

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  Amazon

  Mar 2021 - now

  • AMZL Operations Manager III

    Jul 2024 - now

  • AMZL Loadout Area Manager II

    Jan 2023 - Jul 2024

  • AMZL Pick and Stage Area Manager II

    May 2022 - Jan 2023

  • AMZL Sort Area Manager II

    Oct 2021 - May 2022

  • FC CAP/ICQA Area Manager II

    Mar 2021 - Oct 2021