Melih Numanoglu

Experience

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  Acıbadem health group

  Jun 2005 - Aug 2005

  Intern

  Technical support for staff, computers and removel of printer problemsPersonel bilgisayarlarına teknik destek ve yazıcı problemlerinin giderilmesi çalışmaları

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  Arcelik Group

  Jun 2007 - Sept 2007

  Intern

  Server system settings and installations, network infrastructure, server rooms arrangementsServer sistemlerinin kurulumları ve ayarları, network altyapısı, sunucu odaları düzenlemeleri

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  Emlak Yönetim Hizmetleri

  Jun 2009 - Jul 2012

  IT Coordinator

  Establishing of a new IT organization, new system architecture design.Building a data center.Choose a corporate accounting and finance software and coordinate customization as a business analyst.Hardware maintenance and service coordination,Managing Active Directory.Security and Patch management,Monitoring, Updating and Securing all systems,Web Proxy and filtering (Fortigate, Dansguardian) administration,Manage Virtual System (VmWare)

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  Calik Holding

  Jul 2012 - Nov 2013

  Virtual System Specialist

  Managing WmWare Virtualization enviroment. (VmWare 5.0)Managing Windows Server 2008 Active Directory.Managing MS Exchange 2010Managing Symantec Brightmail.Managing Mcafee Endpoint from EPO.Server Monitoring with SCOM 2007, WhatsUp Gold.Performing installation, management and maintanance SCCM 2012.Preparation of Corparate Software Catalog and offer from a Self Service Portal. Get temporary admin rights from Self Service Portal within a Manager Aproval.

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  Koçtaş

  Nov 2013 - Nov 2015

  IT System Specialist

  •It System ManagementComplete systems development life cycle from project inception through operations and maintenanceManaging Active Directory as Domain AdminPowerShell ScriptingManaging Hyper-V 2012 R2Managing Exchange Server 2010,Managing Symantec Enterprise Vault,Managing WSUS,Managing Netapp and QNAP,Managing Backup system as Backup Admin.( Commvault Simpana)Creating and implementing of Group & Security Policy,Assuming management responsibility of All servers (HW / SW)Implementing capacity planning, performance adjustment, upgrading and troubleshoot issues for Microsoft Windows Server operating systems running on a Terminal Server, Print Server, File Server, Cluster technologiesManaging SQL Server backup and maintenance,Monitoring, managing and setting the performance settings NetAPP high-end storage.Performing installation, management and maintenance ManageEngine OpManager.Performing installation, management and maintenance ManageEngine AdSelf Service.Team player in ITSM migration Project based on ITIL.•Information Security OperationsManaging Juniper VPN Systems, Authorize access to corporate Network.Managing Symantec DLP system, identify new rule set within competition Authority regularities.Audit existing deployments and analyze gaps against security practices and standards,Development of information security awareness training, Prepare poster, Card and Mug for awareness of information Security.Preparing information related risk assessments and mitigation plans, Managing McAfee Endpoint Solution from EPOLog ManagementCoordinate external IT Audits, follow up and report external audit findings.(Deloitte, Koç Holding, Kingfisher)Ensuring information security strategy aligned with business goals and objectivesDevelopment of information security policy and proceduresData Classification ( TITUS )Web Content Security (Proxy & URL Filtering)Incident ManagementCoordinate External Penetration Test and closing vulnerability findings. Show less

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  Domino Media

  Nov 2015 - Apr 2016

  IT Consultant

  Business Continuity Consulting.

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  Türk Telekom

  Jun 2016 - Sept 2017

  Central Solution Specialist

  Administration of Bitlocker Disk Encryption(5000 computers)

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  Kazancı Holding A.Ş.

  Sept 2017 - Sept 2019

  IT System Engineer

  -Manage all mobile devices within AKSA (2500) from Deployment to retirement-Implement and Engineer Mobile Device Management Platform (Soti)-Act as System Architect/Engineer for all Mobile Device Management issues-Manage Implementation of over 2500 Mobile Devices sent Allover Turkey-Create Mobile Device Policies, Security protocols to ensure AKSA is compliant with all Turkey-Handle all troubleshooting, Feature changes, new application deployment, track, and all other changes.-Managing Mobile Device Management System (Soti) Setting up all Configurations, applications, and security provisioning-Work with all departments on potential Mobile projects Show less

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  SOTI

  Sept 2019 - now

  Senior Technical Support Specialist

  • Provided telephone and email based post-sales technical support for our software products• Investigated issues reported by customers and worked collaboratively with internal stake holdersand see through to resolution• Worked proactively to update customers by reporting progress regarding outstanding queries• Responded to all customer requests in a timely manner while improving customer experience• Provided superior customer service in regard to MDM and EMM solutions.• Diagnosed and solve application queries and answer customer questions Show less