Kayla Kaufman

Experience

• 

  Hillstone Restaurant Group

  Jan 2018 - Mar 2019

  Server

  While serving over here, I actively delivered outstanding services at high volume and waterfront Houston's location. I was responsible for maintaining excellent service standards by collaborating closely with coworkers. I also ensured fast-paced service required attention to detail and time management.I achieve the below accomplishment over here:− Improved work efficiency by allocating routine tasks/checkouts to staff members as well as resolving guests' issues.

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  Hotel Kinsley

  Apr 2019 - Apr 2020

  Restaurant General Manager

  In my former role, acted as GM of opening team for new, modern, and upstate NY restaurant. By developing a workforce with a true hospitality focus on the needs of the guest, I secured efficient workflow. I supervised floor layouts, payroll, inventory, and all other parts of routine restaurant operations while also fostering relationships within the new neighborhood. Furthermore, I planned frequent staff training sessions with beverage consultants and created a comprehensive drink menu.This role allowed me to achieve the below:− Established team of qualified staff along with maintaining harmonious working environment. Show less