Everleigh Gee

Experience

• 

  QSuper Limited

  Nov 2011 - Dec 2013

  • Coordinate the complex planning, efficient allocation and assurance of a large number of software development lifecycle (SDLC) pre-production environments; • Enable effective data refreshes, upgrades and/or other environment related activity to preserve environmental integrity through regular relevant stakeholder liaison and engagement;• Lead, manage and coordinate the successful integration of BAU and corporate portfolio project changes into the Production systems;• Influence a wide range of key stakeholders to successfully achieve timely project environmental transitions through the preparation of vital artefacts (implementation strategy, plans and schedules);• Couple existing broad business exposure with acquired technical specialities to assist in resolving problems associated with a range of pre-production and production corporate technologies. Show less • Prepared, collated and effectively managed stakeholders with regards to the provision of relevant data/content requirements for the monthly CEO Report to the QSuper Board;• Owned and championed the Accumulation account by identifying areas for improvement and defining the product success criteria and strategy for the current strategy period;• Analysed trends in specific choice investment mix options and members balances, to identify key quotations and research reports to support posited hypothesises;• Provided relevant, product and financial/superannuation industry related clips for the CEO, Executive, Heads Of and other nominated parties to receive the clips, by reviewing the media clip portal every morning and reading all sourced clips;• Conducted product reviews and research to help identify potential product & service gaps and opportunities. Show less • Performed business analysis to structure Information Management for the new Change & Service Experience business unit;• Developed the continuous improvement operating model for the Member Administration division. Analysed the existing continuous improvement framework to ensure alignment.• Developed a blueprint document outlining the inter-dependencies and combined system capabilities with member experience to be achieved after completion of a core program of work. This was presented to the QSuper Board of Directors.• Produced the BI training strategy for the Business Intelligence (BI) project, learnt the IBM Cognos Connection tool and devised supplementary training material. I identified and raised project risks through my knowledge of the tool and analysis of training requirements.• Analysed the Change & Service Experience business unit folder structure requirements to develop a new structure and identify file and folder naming conventions to be able to more efficiently locate saved files. These analysis tasks were conducted with close stakeholder communication to coordinate and manage the migration of the files from an old business unit location to the new business unit folder location. The file migration of all records was successful and more efficient permissions were applied.• Analysed existing process maps files to produce an updated Service Catalogue for the business unit. I engaged with the CCP project business analysts to identify their most up-to-date process maps and other analytical knowledge.• Elicited the requirements of the stakeholders who were impacted by the merging of the QInvest and QSuper organisations. I developed the business requirements specification document relating to network, data, hardware, and software requirements. Show less • Provided effective and efficient ongoing support to the DPMO Manager through the production of forms, policies and collating data. Data interpretation, data analysis.• Processed and classified invoices so they may be recorded in the DPMO register and also be paid to the right cost centre and account number.• Liaised with Accounts Payable to advise contracting employees of payment dates for specific invoices.• Created a document approval process to improve the process by which project documents were signed off and attested by the right stakeholders. This required an in-depth analysis of the current state and stakeholder analysis to determine whether the previously included stakeholders were still required, or integral, to particular documents being attested. Several supplementary documents were created in order to support the document approval process. This process was documented, successfully tested by three initial projects and presented to the wider Business Change Management business unit.• Assisted with testing procedures and refinements of the file server upgrade project for two consecutive weekends. This was to ensure the Business Change Management business unit files and folders were unaffected by the upgrade. Show less

  • Release Analyst

    May 2013 - Dec 2013

  • Product Analyst

    Sept 2012 - May 2013

  • Business Analyst/SME

    Apr 2012 - Oct 2012

  • Portfolio Support Officer

    Nov 2011 - Apr 2012
• 

  Wotif Group

  Dec 2013 - Oct 2014

  Scrum Master / Business Analyst

  • Competently analysed AS IS B2C business and technical challenges to produce innovative outcomes that balance the business requirements with quality technical solutions;• Assisted in the analysis of data from multiple databases for the annual Wotif Group report;• Managegd a large, highly technical IT project geared towards improving efficiency of inventory flow through all systems by implementing new messaging/event-driven architecture;• Responsible for the service delivery management of project-related go-live production issues. This included the initial triage, technical analysis, stakeholder engagement and expectations management;• Analysed front-end customer facing interfaces to understand customer interaction and ultimately optimise usability;• Analysed the core value management chain and developed a clear visual representation for people at all levels in the business to use to focus their activities to areas along the value chain;• Responsible for the applying continuous improvement principles to achieve efficiencies across process and technical possibilities;• Engaging with a range of stakeholders throughout the business (IT, UXI, Marketing, Product) to elicit requirements through a variety of methods including workshops;• Responsible for preparing and conducting successful system functionality training, and knowledge sharing sessions for all new system functionality;• Documenting analysis activities in a clear, concise and reusable manner to support future process or system maintenance. Show less

• 

  IFAA

  Oct 2014 - Feb 2015

  Business Analyst
• 

  IQ Group, Australia

  Feb 2015 - Aug 2016

  Consultant Agile Delivery Lead / Business Analyst
• 

  RSL Queensland

  Aug 2016 - Feb 2017

  Iteration Manager / Business Analyst
• 

  Suncorp Group

  Mar 2017 - Nov 2020

  • Portfolio Manager

    Oct 2019 - Nov 2020

  • Delivery Manager - Digital Identity & APIs

    Jul 2019 - Oct 2019

  • Senior Iteration Manager - Claims Technology

    Mar 2018 - Jul 2019

  • Senior Iteration Manager - Banking Technology

    Mar 2017 - Mar 2018
• 

  Arla Foods

  Nov 2020 - Aug 2021

  Senior Scrum Master/Agile Coach
• 

  The LEGO Group

  Aug 2021 - now

  Senior Delivery Manager