Kirk Vitry

Experience

• 

  Enterprise Rent-A-Car

  Aug 1999 - Jan 2005

  Branch Manager

  Created and developed a dynamic team in a multiple branch operation. Exceeded all core areas in profitability, fleet growth, customer satisfaction and employee development.

• 

  Chase

  Feb 2005 - Feb 2008

  Vice - President / Financial Center Manager

  Constructed, trained and coached a successful sales and service team of eight direct and six indirect reports to create a dynamic team that surpassed goals in core business categories and P&L growth.

• 

  Wells Fargo / Wachovia Bank

  Mar 2008 - Mar 2011

  Branch Manager / Operations Manager

  Successfully merged two bank cultures into a new team through team building, coaching and communication. Nurtured the team through extreme stress of banking volatility while maintaining a high standard of client satisfaction and reaching or surpassing goals.

• 

  Trillium Construction Services

  Apr 2011 - Feb 2015

  Branch Manager / Territory Manager

  Specialize in Commercial and Industrial Skilled staffing in both local markets and traveling positions. Full-cycle recruiting experience filling high volume number of positions in various disciplines at all levels of an organization.Built market from ground up: locating and negotiating leases, identifying and recruiting internal team members, creating network to locate field employees, build network with suppliers, identify and develop partnerships with clients.

• 

  Capital One

  Mar 2015 - Dec 2017

  Auto Finance : Utilizing my past success in customer experience and team development, in the ever expanding digital world. My team uses tools such as Splunk, Adobe Analytics and Tableau to monitor customer activity and audit log through API behavior. My partnership with operations includes developing and coordinating Auto Finance’s internal and external disaster response. Certified Scrum Master (CSM)Certified Scrum Product Owner (CSPO) Retail Bank Contact Center : Exceeded goals of contact center business, by combining traditional contact center KPIs with innovative team member development (such as Scrum Style Development) while ensuring quality, accurately forecasting revenue and expenses.

  • Digital Process Manager

    Mar 2016 - Dec 2017

  • Manager

    Mar 2015 - Mar 2016
• 

  TBX®

  Jan 2018 - now

  TBX® works extremely hard to make benefits easy for our partners and clients. TBX® provides innovative technology services and solutions in the employee benefits administration, communication, education, and enrollment landscape. Our technology combined with a team of true benefits experts results in an ease of doing business that is unparalleled; earning TBX® a spot on the prestigious Inc.500 list.

  • Senior Vice President, Chief Operating Officer (COO)

    Mar 2021 - now

  • Senior Vice President of Operations

    Feb 2019 - now

  • Vice President

    Jan 2018 - Feb 2019