Dhaval Patel

Experience

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  The Sandesh Limited

  Jul 2008 - Jun 2011

  Electrical Engineer

  •Managed project activities involving working out various requirements with respect to machines, manpower & monitoring overall project operations for ensuring timely completion for Electrical Installations.•Involved in complete operation and maintenance of the above projects; Planned and implemented effecting preventive maintenance schedules of various machineries and instruments to increase machine up time and equipment reliability.•Identified areas of obstruction/breakdowns and take steps to rectify the equipment through application of trouble shooting tools.•Worked with high speed web offset Newspaper printing machines like Newsline-45, Manugraph tower.•Carried out planning of maintenance schedule for printing machines by Electrical side and prepared and followed-up with the preventive maintenance schedule.•Managed everyday smooth production of Newspaper in the Organization from Electrical side in the printing press; in Sandesh press, there are 3 Manugraph make High-Medium Speed printing machines, worked on all the machines effectively at Electrical side.•Executed cost saving and energy saving techniques/ measures and modifications to achieve substantial reduction in O&M expenditures and work within the budget. Show less

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  Guala closures india Pvt Ltd

  Jun 2011 - Jun 2013

  Maintenance Engineer

  •Proficiency in logic solving in Electrical panels & various interlocking schemes required for automation & analysing all drawings related to automation & control.•Machinery maintenance; maintained Injection Moulding Machines having capacity 150 Tonnage & 275 Tonnage.•Looking after Operation and Maintenance of various plants of Utilities like as Air Conditioning plant, Workshop, Air Compressor and General Maintenance.•Involved in the maintenance of cutting and Assembly M/C and offset printing/c, pad printing Machines; maintained the machines daily &conducted P.M. & B.M.of the machines in short time.•Ensuring complete maintenance services (predictive, preventive and breakdown) for the capital equipment, undertaking enhancements to reduce downtime and incidence of repetitive parts failure.•Managing complete servicing &maintenance of Utility equipment like Chilling plant, cooling tower, atlas copco rotary screw air compressor, pump Room, Air Handling Unit.•Conducting general maintenance of air handling unit (AHU) and Blower Pump, Cooling tower, handling maintenance of pellet trucks, stackers, wrapping m/c material handling system. Show less

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  Hilti Group

  Jun 2013 - Jan 2016

  Service Executive

  •Complaints handling of all customers working in Gujarat with HILTI make machines and solving their problems as soon as possible.•Single Point contact for repair of all HILTI make machines in Gujarat.•Taken care of customer calls and acknowledges them about their machine problems with repair estimate. After getting approval, doing needful to restore those machines with help of technical team and dispatch healthy machines to customers.•Testing of all incoming and outgoing machines for proper service assurance and commitment.•All commercial activities through SAP system need to restore machines, starting from Tool receipt to invoice and dispatch repaired tools.•Try to buy back all phase out or old tools with help of sales person and motivate customers to purchase new HILTI machines.•Onsite training arrangement for operations, precautions, maintenance and safety for power tools as well as other HILTI make machines.•On site demonstration in case customer is not aware about proper application, which causes frequent problems in machines.•Basic training for trouble shooting of machines used at remote area.•Inventory management of spares need to restore machines.•Proper tool flow management inside service centre to identify its current stage.•Walk in customer handling and help them to get correct solution.•Strictly follow all service promises of HILTI INDIA PVT. LTD. Show less

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  Putzmeister Concrete machine Pvt.Ltd.

  Jul 2016 - Jul 2017

  Spare Parts Sales Engineer

  •Handling the customers in Western region.•Monthly reports about spare parts sales, warranty problems.•Frequent visits to customers, advising customers for procurement of necessary spare parts and check their warehouse stock of wear parts.•Responsible for the spare parts sales order / purchasing plan for Gujarat.•Suggesting parts pricing and comply company’s price policy.•Make parts quotation, sales order and check the payment receiving.•Market investigations: comparison between PM and competitors standard and wear parts regarding lifetime, price and quality.•Market investigations regarding pirate parts usage; pirate parts lifetime, price and manufacturing.•Collecting data of wear parts under different considerations.•Collects frequent data for running field tests of wear parts.•Investigate machine’s use costing and statistic.•Spare parts proposals for the sales of new machines regarding the requirements of the sales department. Show less

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  Hikoki Power Tools India

  Jul 2017 - now

  Sales Executive

  •Handling the assigned Dealer network in respective Territory to achieve specified target.•Sales call to key customers in the specified territory.•Conducting Promotional Events on a regular basis for sales promotion & Brand Building.•Handling Key account customers in specified territory.•Collection of outstanding from the specified dealers.•Periodical reporting to the Branch Manager and higher-ups.•Responsible for resolving the routine Service and technical issues of the specified dealers and customers.•Onsite training arrangement for operations, precautions, maintenance and safety for power tools as well as other Hitachi make machines.•Co-ordination with branch service Mechanic in handling Authorized Service Center. Show less