Rin Nguyen

Experience

• 

  Renton Technical College

  Sept 2017 - Mar 2018

  Office Assistant

  Helping the professor with computer updates, network troubleshooting. Installated WAMP SERVER software running on a custom port - port 80 which is the default port was taken by the other software that helps the professor with PHP and MySQL class.

• 

  Amazon

  May 2021 - now

  Oversee outbound shipping operations at the Amazon facility, ensuring timely and accurate order fulfillment.Manage and lead a team of associates on the dock, fostering a culture of safety and productivity.Coordinate and optimize outbound logistics, including loading and unloading of trucks and trailers.Implement and enforce standard operating procedures (SOPs) to meet performance targets and quality standards.Collaborate with cross-functional teams to address and resolve operational challenges.Monitor and analyze key performance indicators (KPIs) to drive continuous improvement. Show less Supervise and coordinate job assignments, ensuring effective communication with internal and external partners. Manage daily departmental tasks, including load planning, load flow control, trailer utilization, and adherence to safety, quality, productivity, and on-time performance standards. Utilize various shipping software to handle package shipments and tracking. Coordinate trailer movements to dock doors and cross-docks using SSP. Resolve shipping issues, ensuring smooth operations. Monitor and report associate performance to ensure successful outcomes. Show less Ensuring that products are correct and ready for stow by using various Amazon applications such as sideline, edit items, and FC researchTroubleshooting and resolving issues in a timely manner.Responded proactively and positively to rapid change.Exhibited high energy and professionalism when dealing with clients and staff.Trained staff on operating procedures and company services.Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.Sought ways to improve processes and effectively trained team members on the best practices and protocols. Show less

  • Area Manager

    Jul 2023 - now

  • Shipping Clerk

    May 2023 - Jul 2023

  • IB Process Assistance

    Apr 2023 - Jul 2023

  • Problem Solve Process Guide

    Aug 2021 - Apr 2023

  • Fulfillment Center Associate

    May 2021 - Aug 2021