
Madison Davis, M.Ed.

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About me
Academic Support Specialist
Education

University of Louisville
2018 - 2020Master of Education - MEd College Student Counseling and Personnel Services 4.0
Indiana University Southeast
2014 - 2018Bachelor of Science - BS PSYCHOLOGY 3.8
Experience

Indiana University Southeast
Dec 2014 - May 2018-Increased consumer population by providing campus tours to prospective students and families-Consulted with prospective students on the college admission process and degree exploration-Provided outreach on college admission entry to high schools in the Louisville-Metro Area and Southern Indiana-Collaborated with Marketing Department to create promotional video for advertising IUS Admissions-Communicated with local community through Open Houses serving as a reference guide to answer general college admission questions and campus navigation Show less -Greeted prospective students, faculty, staff, community members, and donors to campus and escorted individuals to respective office and or meeting room-Ensured all day-to-day processing was maintained in appropriate files, copied, and shredded to preserve confidentiality-Answered phone calls and emails to direct them to the appropriate office-Supported administrative staff on other duties and event preparation for the Chancellors Medallion Ceremony, Induction Day, and IU Day-Created budget binders for committee review for annual budget proposal requests -Stuffed and got mail production run ready to send out honor roll and dean's list letters Show less
Student Ambassador for Admissions
Jan 2015 - May 2018Clerical Assistant for Chancellors Office
Dec 2014 - May 2016

New Albany Parks and Recreation
May 2016 - Jul 2017Guest Services Manager-Ordered and maintained inventory on food supplies to ensure concession stand was stocked-Managed and supervised a team of 10 guest service employees to ensure adequate coverage, and guest services was ran smoothly -Served as a customer service representative over guest services which included ticket sales, concession stand, and upper deck maintenance -Cleaned and maintained park appearance by regularly checking the upper deck, removing trash, and cleaning park restrooms -Prepped and cooked concession food-Greeted guest and attended to complaints Show less

University of Louisville
Apr 2018 - Sept 2021-Processed and managed over $2 million in outside scholarship fund assets-Oversaw scholarship application and state grant processing system for Career andTechnical Education and Kentucky Revised Statutes-Reviewed Metro College award processing and resolved over awards on student’s accounts-Certified enrollment verification and aid certifications for community partners-Completed processing on Leave of Absence intakes and communications-Ran departmental award activity queries and funding receipt notifications-Utilized database processing such as PeopleSoft, Excel, Formstack, Box, Microsoft Word,review student accounts, and manage scholarship funding Show less -Counseled students and family members, both in-person and over the phone with FAFSAcompletion, understanding university policies and procedures regarding financial aid, and/or with general financial aid questions-Collaborated with financial aid advisors, admissions, registrar, and bursar office to createa bridge that resolves student account issues-Contributed to special projects with scholarships, loans, and the satisfactory academic policy teams-Organized files and data imaging to correspond with internal and external constituents regarding queries related to student financial aid-Supported financial aid staff with various presentations at the University of Louisville, and surrounding high schools and community events Show less
Financial Aid Advisor, Senior
Mar 2021 - Sept 2021Financial Aid Advisor
Mar 2020 - Mar 2021Graduate Assistant for Financial Aid
Apr 2018 - Mar 2020

Indiana University Southeast
Jan 2019 - Aug 2019-Informed and guided students through policies and procedures such as New StudentOrientation, probation, suspension, readmission, academic bankruptcy, release of holds,grade replacement, and late withdrawal-Advised students with requirements of general education and degree, certificate, and/orminor-Referred students to appropriate campus resources: academic, career, personal support,disability resource center, counseling center, and extra-curricular-Learned and utilized advising resources and technologies such as Degree Maps, iGPS, what ifreports, Advising Records, SIS, and PeopleSoft-Built networks and utilize resources to expand on Academic Advising Center’s missions,goals, and responsibilities Show less -Created, implemented, and facilitated new programming for Induction Day and guestappearances hosted by Campus Life-Analyzed logistical reports and assessment for Student Involvement Award ceremony-Supported in the selection, training, supervision, and evaluation process of OrientationLeaders-Attended the 7th region National Orientation Directors Association conference andcompleted the Graduate Student Symposium-Organized and implemented anti-hazing workshops for Greek Life and campus partners Show less
Graduate Intern for Academic Center for Exploratory Students
May 2019 - Aug 2019Graduate Intern for Campus Life
Jan 2019 - May 2019

Indiana University Southeast
Sept 2021 - Mar 2022Mentoring Coordinator-Developed and implemented programming initiatives targeting holistic studentdevelopment and academic engagement for students in the Mentoring Program-Created student learning outcomes to ensure programming initiatives are being met-Constructed assessment tools to measure effectiveness of student learning againstprojected outcomes-Oversaw 141 participants in program to ensure mentorship goals are satisfied-Collaborated with faculty, staff, academic and campus leaders on shared studentprogramming goals-Organized external funding to sponsor the Collegiate Summer Institute-Prepared reports on programmatic impacts to secure funding for future initiatives-Performed student programming research across the field of higher education and atpeer institutions to identify and recommend best practices-Planned and coordinated communications for student programming initiatives to ensurestudent participation and inclusion Show less

Breathe Wright Radon Services
Apr 2022 - Nov 2022Client Care Coordinator
Campbellsville University
Nov 2022 - nowAcademic Support Specialist
May 2023 - nowRegional Recruitment Counselor
Nov 2022 - May 2023
Licenses & Certifications
- View certificate

Developing a Mentoring Program
LinkedInSept 2021 - View certificate

Managing Self-Doubt to Tackle Bigger Challenges
LinkedInNov 2021 - View certificate

Teaching Techniques: Developing Curriculum
LinkedInNov 2021
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