Lindsay Goodenough

Experience

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  Newsome Development and Investments

  Aug 2016 - May 2017

  Leasing Agent

  • Contacted residents to follow up on their lease agreements• Handled and helped future residents sign leasing contracts• Answered incoming phone calls and responded to emails

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  Trunk Club

  Jul 2017 - Nov 2018

  National Stylist

  • Cultivated client relationships by understanding their personal style preferences.• Effectively managed a substantial book of business, engaging with clients in an organized and timely manner.• Achieved consistently high monthly sales metrics, consistently ranking in the top tier.

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  Sara Amrhein

  Jan 2019 - Apr 2019

  Fashion Intern

  • Maintained Sara's social media accounts and posted regularly• Photographed new jewelry and uploaded them to Sara's online store and website• Created style boards featuring Sara's jewelry and uploaded them to social media• Designed monthly newsletters that highlighted new jewelry collections

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  Skylar

  May 2019 - Jan 2023

  •. Led recruitment, training, and management of a customer service team, ensuring clear communication, instruction, and support to achieve customer satisfaction goals.•. Formulated and implemented efficient policies and procedures, ensuring the delivery of high-quality customer service.•. Conducted analysis of key metrics and furnished comprehensive reports to the team for performance evaluation.•. Managed escalated customer inquiries, resolving issues with a focus on customer satisfaction.•. Collaborated cross-functionally with all departments, offering strategic recommendations and fostering discussions to enhance the overall customer experience. Show less

  • Marketing Associate

    Jun 2021 - Jan 2023

  • Customer Experience Team Lead

    May 2019 - Jan 2023
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  Awesome CX

  Mar 2023 - Jan 2024

  Marketing Manager

  • Developed compelling visual and written content to elevate brand engagement.• Managed social channels to boost brand awareness and drive successful lead generation efforts.• Fostered collaborative relationships with agency partners for digital marketing execution.• Directed inbound marketing initiatives, implementing effective lead generation strategies.