Lindsay Goodenough

Lindsay Goodenough

Leasing Agent

Followers of Lindsay Goodenough310 followers
location of Lindsay GoodenoughLos Angeles, California, United States

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  • Timeline

  • About me

    Marketing Manager

  • Education

    • Campbell Hall

      -
    • Texas Christian University

      -
      Bachelor of Arts - BA ENGLISH LANGUAGE AND LITERATURE/LETTERS
  • Experience

    • Newsome Development and Investments

      Aug 2016 - May 2017
      Leasing Agent

      • Contacted residents to follow up on their lease agreements• Handled and helped future residents sign leasing contracts• Answered incoming phone calls and responded to emails

    • Trunk Club

      Jul 2017 - Nov 2018
      National Stylist

      • Cultivated client relationships by understanding their personal style preferences.• Effectively managed a substantial book of business, engaging with clients in an organized and timely manner.• Achieved consistently high monthly sales metrics, consistently ranking in the top tier.

    • Sara Amrhein

      Jan 2019 - Apr 2019
      Fashion Intern

      • Maintained Sara's social media accounts and posted regularly• Photographed new jewelry and uploaded them to Sara's online store and website• Created style boards featuring Sara's jewelry and uploaded them to social media• Designed monthly newsletters that highlighted new jewelry collections

    • Skylar

      May 2019 - Jan 2023

      •. Led recruitment, training, and management of a customer service team, ensuring clear communication, instruction, and support to achieve customer satisfaction goals.•. Formulated and implemented efficient policies and procedures, ensuring the delivery of high-quality customer service.•. Conducted analysis of key metrics and furnished comprehensive reports to the team for performance evaluation.•. Managed escalated customer inquiries, resolving issues with a focus on customer satisfaction.•. Collaborated cross-functionally with all departments, offering strategic recommendations and fostering discussions to enhance the overall customer experience. Show less

      • Marketing Associate

        Jun 2021 - Jan 2023
      • Customer Experience Team Lead

        May 2019 - Jan 2023
    • Awesome CX

      Mar 2023 - Jan 2024
      Marketing Manager

      • Developed compelling visual and written content to elevate brand engagement.• Managed social channels to boost brand awareness and drive successful lead generation efforts.• Fostered collaborative relationships with agency partners for digital marketing execution.• Directed inbound marketing initiatives, implementing effective lead generation strategies.

  • Licenses & Certifications

    • Professional Certificate in Digital Marketing

      Northwestern University - Kellogg School of Management
      Sept 2021
    • SQL for Data Science

      University of California, Davis
      Dec 2024
      View certificate certificate