Lindokuhle Ndlovu

Experience

• 

  Nedbank

  May 2014 - now

  >Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.>Demonstrate an understanding of risk parameters by managing client relationships according to credit principles.>Improve results by tracking and analyzing financial reports against agreed measures. Understand client's business and needs through proactive client relationship management according to portfolio mandate.>Build relationships with internal stakeholders through communication and networking as determined by client needs.>Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.>Complete tasks through planning and reviewing against set targets.>Manage resources (time, processes and support teams) to optimize value against client expectations.>Comply with risk standards, policies and procedures through training and development as required by group compliance framework>Research and analyze information by using problem solving techniques to propose solutions for work challenges.>Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.>Identify training courses and career progression for self through input and feedback from management.>Ensure all personal development plan activities are completed within specified timeframe.Share knowledge and industry trends with team and stakeholders during formal and informal interaction. Show less Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.Support the achievement of the sales and service strategy objectives and values.Enable Nedbank's strategy of being financial experts who do good.Covert leads into sustainable business for Nedbank in a responsible manner. Show less

  • Small Business Services Manager

    Jan 2023 - now

  • Sales Consultant

    May 2017 - Feb 2023

  • Teller/Enquiry

    May 2014 - Apr 2017