Molly Marshall

Experience

• 

  TGI Fridays

  Mar 2011 - Jul 2012

  Waitress

  - Serve customers and work well under pressure in a busy and demanding environment.- Develop rapport and good communications with other staff.- Helped to maintain order and control difficult customers.- Dealt with complaints; developed patience, diplomacy and ability to remain calm.- Handled cash and card transactions efficiently.- Helped trained new staff.

• 

  Arkenford Ltd

  Jul 2012 - Jul 2013

  Research Executive

  Worked as part the travel and tourism team on quantitative and qualitative research projects covering most areas of project management.- Establishing and maintaining close relationships with key stakeholders for particular projects.- Responsible for the management of a new online panel including monitoring recruitment, handling support queries and analysing panel activity data.- Ensuring effective communication with our partner panel and support teams across different countries. - Prioritise workload to keep to tight deadlines for deliverables across multiple projects. Show less

• 

  Surrey County Council

  Jun 2014 - Jun 2015

  Marketing Co-ordinator

  Working within the commercial team to support new business opportunities for the shared service centre.Delivering insight through effective market analysis.Responsible for organising internal communications to improve the commercial awareness of the shared service centre.In charge of co-ordinating external marketing to position the shared service centre as a key player in the local government transactional services market.Engaging with and influencing stakeholders inside and outside the organisation. Show less

• 

  RSPCA

  Jun 2015 - Nov 2016

  Supporter Development Executive - Gifts in Wills

  Working within the legacy marketing team to ensure growth of future legacy income. The key focus is to encourage and strengthen relationships with existing and new supporters to promote legacy giving.- Stewardship management including organising and delivering bespoke legacy events, managing a portfolio of case studies, producing legacy content including the bi-annual legacy newsletter.- Managing all elements of marketing campaigns including media partnerships, telemarketing, direct mail, TV advertorials and video content.- Other responsibilities include managing the legacy paid search account and handling general legacy queries. Show less

• 

  WWF-UK

  Nov 2016 - Sept 2020

  Responsible for recruiting donors through digital channels including paid social, paid search and programmatic advertising. Responsible for recruiting donors through F2F channels and supporting on fundraising innovation projects.

  • Online Acquisition Manager

    Oct 2018 - Sept 2020

  • Fundraising Officer

    Nov 2016 - Oct 2018
• 

  WWF-UK

  Feb 2022 - now

  Responsible for identifying, developing and introducing new individual giving income sources, whilst continuously innovating within our current individual giving product portfolio.

  • Senior Fundraising Innovation Manager

    Sept 2020 - now

  • Interim Head of Innovation

    Feb 2022 - Apr 2022