Moataz Saeed

Experience

• 

  Vodafone

  Apr 2019 - now

  Assistant Store Manager

  • Lead the staff on a shift-to-shift basis, carry out the Retail objectives and achieve store’s sales targets in addition to maintaining high level of customer satisfaction, manage and develop team’s performance.• Ensure appropriate service is constantly given to all customers.• Ensure the First Visit Resolution implementation.• Achieve the team’s assigned strategic sales target. • Motivate staff members to up-sell and cross-sell Vodafone products & services.• Handling variance reports and taking corrective and preventive actions.• Adherence to all cash operation policies & procedures.• Maintain the agreed stock level at all times.• Ensure efficient and smooth day to day operations.• Ensure the team’s adherence to company’s policies and procedures.• Accurate inventory control and stock take.• Manage and develop team’s performance.• Provide support, guidance and solutions to the team.• Performing monthly one to one to team members.• Ensure that VF culture are properly communicated & put in action. عرض أقل