Grace Iribagiza

Experience

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  Akilah Institute

  Mar 2017 - Jul 2018

  Providing help for Students and faculties where we guide them on ways to get internet by checking what is the issue. And as a result, they got their internet and start working.We also update a report everyday after work. As a result , the supervisors will know what we have done on that day.We also provide help to students who are having a machine that are not able to turn on their computer and kindles. As a result,they also learn how to make it on their own when they gave the same issue. Show less

  • Super Tech

    Sept 2015 - Jul 2018

  • Social change project

    Mar 2018 - Apr 2018

  • Foundation of management and enterpreneurship

    Mar 2017 - Jun 2017
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  Keva Guest House

  Aug 2018 - Mar 2021

  Sales Customer Service Manager

  • Check our booking daily report of customers who checked in,we didn't received,or mark the customer as received plus solve customers’ complain via booking or physically.• Ensure the shifts of our employees.• Make sure to check the money received, expenses, and make deposit when the money exceed plus Checking the ways the stock has been used for the day.• Ensure that all bedrooms are cleaned and organized for customers to come in. • Meet with our Taxadvisor for our hotel assets bought to declare them.. Meet with grooms and bride who want to book for their wedding ceremony at Keva Guest House,come to the money agreements,and other small details to work on.. Participate in our monthly community contribution..Ensure the booking customers have been replied and sent the confirmation letter.. Ensure the customer paid before moving into his or her room and get the EBM receipt at his or her checking out day..Ensure they have been well served and known their covid19 result after the 24hours. Show less

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  Internship at Belgium embasy in Rwanda

  Aug 2018 - Feb 2019

  Visa Assistant

  Provide feedback to customers who want their visas if they have been accepted or not, and register new visas request.

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  Bright Rainbow school

  Apr 2022 - Apr 2024

  Administrative Assistant

  .Preparing reports and maintaining appropriate filing systems..Answer and direct phone calls..Assist in the preparation of regularly scheduled reports..Order office supplies and research new deals and suppliers..Submit and reconcile expense reports..Provide general support to visitors..Act as the point of contact for internal and external clients.