Uday Saha

Experience

• 

  Cognizant

  Nov 2020 - now

  Handling L1.5 & L2 jobs and familiar with SQL, ORACLE database environments.Handling basic SQL and Database jobs like ( SQL job runs, Checking LOCKS in long-running SQL job, Sharing Decrypted files to the user, PGP Key Installation, Process/Session Killing on ORACLE, MANUPRD, NETEZZA environments, Script executions on SQL, NETEZZA, ORACLE database environments ).Working with HPE Vendor for Hardware Replacement activities.Checking and maintaining CPU ,SWAP Memory,DISK Drive memory Utilisation of Server.Handles the making and maintaining the weekly detailed report of the Team Show less Provide L1 support and assess problems and issues with IT requirement and applications, and help resolve issues for Users. Provide technical support and assistance to customers . Giving remote technical assistance including setting for computer hardware systems installing and upgrading software, and troubleshooting basic IT Issues Adherence to quality, security and compliance requirements Execute the day to day tasks. Working with application/systems to analyse, diagnose and resolve issues. Show less

  • Technical Lead

    Dec 2022 - now

  • Sr System Engineer

    Nov 2021 - Jan 2023

  • Engineer Trainee

    Nov 2020 - Aug 2022