Rupesh Sen

Experience

• 

  Freelance

  Sept 2019 - Dec 2021

  French Language facilitator

  Providing information and customer services to the clients in French language. Resolving their queries. Managing and lead the group tour. Interpreting the language from English to French.

• 

  WNS

  Nov 2021 - Nov 2023

  Senior Associate

  Processing PO and Non PO Invoices in French Language for European Territories. Validating the Invoices for European Regions. Responsible to take follow up from Respective Stakeholders, PO Creators, Approvers or suppliers to book the GRN. Take care of OCR (Optical Character Recognition) Handling SLA 2.1 and 2.2  Resolving the queries of Service desk or suppliers, vendors. Reversals and Corrections of incorrectly posted invoices. Prepare the Closing reports. Show less

• 

  Rio Tinto

  Dec 2023 - now

  Accounts Payable Analyst

  Deliver friendly and professional customer service to clients, through various communication channels. ( chat,email,call ) Timely and satisfactory resolution of escalations or concerns that arise related to Pay (Invoice Processing, Reconciliation, Indexing, Cash and Expense Management) Provide end to end solution to the stakeholder, Client, Vendors and end users as per agreed SLA’s. Collaborating with cross-functional Teams. Assigning the workflows to the team and accurate processing of vendor invoice. Handling Group mail box for invoice and payment to be processed.Validation and processing of Invoices for the European region and Canada Show less