Lyton RRoy

Experience

• 

  Hannung Toys & Textiles Ltd.

  Dec 2005 - Jul 2006

  Marketing Manager
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  ICICI Prudential Life Insurance Company Limited

  Aug 2006 - Aug 2008

  Unit Manager
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  HDFC Life Insurance Co Ltd.

  Aug 2008 - Aug 2009

  Training Manager

  Looked after , Entire EAST & NORTH-EAST of DSF ( Direct Sales Fore Channel ) & 5 Business Sales Unit ( BSU ) of Park Circus .Job Profile:1 Mentoring, training and development of the field functionaries to ensure the sales and operational efficiency.2 To conduct Induction program for all SDM / BDM / DSF & Financial Consultants.3 Handling the Training Service Providers (TSP) & FC batch launch.4 Refresher Training for the Financial Consultants on IC 33 before the IRDA exam.5 To conduct Training program for all SDM / BDM / DSF & Financial Consultants which includes training on DISHA (Sales Skill Training), Products Training, Process training, Training on Financial Market and competition.6 Evaluation of training needs of the FLS and catering to their requirements.7 Collating of Regional MIS.8 Customer Grievance management & retention. 9. Employee Engagement Programs. Show less

• 

  SBI Life Insurance Co. Ltd.

  Aug 2009 - now

  Looking after the entire KOLKATA ZONE & SOUTH 24 PGs ( R3 ) Bancssurance exclusively( Turbo, Super Turbo & Non - Turbo ) State Bank of India Kolkata Branches & All Employees of SBI Life of Kolkata ( Sales, Operations & HR ). Job Profile:1. Identifying training needs of the sales staff by having discussion with respective regional sales Leadership ( DGM / AGMs / RMs of SBI & Sr./Area Manager SBIL) in regular basis.2. Deliver & Design the Training program based on TNA and as per the company guideline.3. Induction & Skill development programs , for Sales, Operations, HR, from Branch Heads, Operation Managers etc to every levels of SBIL employees.4. During SBI Branch visit, identify Prospective CIF in regular basis, arranging employee awareness program & worksite seminar.5. Training days has been distributed systematically and balance has been maintained for all the channels.6. Maintained files & related documentation for internal / external audit related to compliance, with the help of sales support team of respective branches offices.7. Conducted & attend P Review meeting of the Zone ( Monthly review meeting of SBI of the region )8. Induction program ( Product Process Selling Skills) , Soft Skills deliver for the SBI employees. Conducted product test of the BDMs/UMs/SAM/ TM/ CIFs/ Advisors to judge their product knowledge & give support in this regard.9. Handling Customer grievance & Customer retention. 10. Conduct review meeting & monitoring with Sales employees for performance enhancement.11. Monitoring the performance of Consultant Trainers.12. Employee engagement programs. Show less

  • Area Learning & Development Manager

    Jun 2019 - now

  • Area L&D Manager Bengal.

    Apr 2016 - now

  • Senior L&D Manager Bengal.

    Aug 2009 - now