Julian Prela

Experience

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  Julio Smoothies

  Jun 2007 - Aug 2007

  Owner Manager

  • Setting up my own business opened a new world for me and let me experience the value chain from suppliers through to customers in person on a daily basis. • Successfully executing my own business plan filled me with pride, largely increased my confidence and boosted my entrepreneurial spirit.

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  Ladbrokes Coral Group

  Nov 2008 - Mar 2012

  Customer Service Manager
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  Brammer Group

  Apr 2012 - Feb 2013

  Internal Sales

  • Working for Brammer UK Ltd distributor of Maintenance Repair and Overhaul (MRO) products has really boosted my confidence, managerial and organisational skills.• The ability to use the Rev7 System has helped me to meet customers’ demands. An example of this is my ability to get the right product to the client on time.• Log important information such as cost savings and customer complaints.• Efficiently dealing with quotes and enquiries on daily basis.• Run End of Day report.• Working together with sales representatives gave me an opportunity to learn more about existing customer bases as well as developing new accounts.• My determination to work in line with companies’ regulations has always been rewarding.• I have always been mindful about reducing acquisition costs, reducing working capital and improving production efficiency when talking with Key Account Customers. Show less

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  Ladbrokes Coral Group

  Mar 2013 - Jul 2017

  • Customers – must put them in the heart of the business to enable to grow and defend market share.• People – Set and review objectives of the marketplace team in line with Regional Strategies, while continually providing feedback and coaching to ensure they perform in line with business objectives.• Commercial and Cost – liaise with the Area Manager and Business Support Manager to ensure I have all the management information required for the marketplace to be able to act accordingly.• Margin Performance – must revise margin controls throughout the marketplace and make sure that shop teams are following the correct procedures i.e. BAC’s, off times, call over, STOPS and discretionary.• Cost Strategy – Kronos, Timesheet and LRS alongside with any scheduled overtime must be reviewed weekly.• Compliance Procedures – Think 21, ensuring all staff are extra vigilant who walks in the shop, anyone looks under 21 years of age, politely ask for ID.• Ladbrokes Experience – one of the most important duties is meeting and greeting customers, offering tailored service.• Planning Staffing 2 to 3 weeks in advance• Managing sicknesses, overlaps, single scheduling Show less

  • Multi Site Manager

    Dec 2014 - Jul 2017

  • Self Service Betting Terminal Expert

    Mar 2013 - Dec 2014
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  Gima UK Ltd

  Jul 2017 - now

  Operations Manager

  Multi-talented and execution-driven individual with expertise in all aspects of operations, capable of medium to large project management, relationship management, proactive in adopting to new technology skills. Demonstrated success in executing project management techniques to optimise development and streamline operations is something which edifies me to become even more successful.Responsibilities / Delivered Results: · Plan and implement in receiving and capturing processes which significantly improved check processing times and improved internal operations flow. · Adopting and delivering companies policies by using Tool Box Method. · Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with companies policy. · Opt In on Gov.uk webistes to ensure I am as well as the company up-to-date with new legistaltions · Reviewing the OCR Reports every quaterly. · Ability to manage the fleet on Gov.uk website. · Ability to carry out checks on drivers i.e. Driving License, CPC training, Eye Tests · Responsible for all aspects of vehicles including Material Handling Equipment · Increasing productivity and yet maintaining the operations cost at its minimum, I was able to achieve this by designing and implementing an In-House Workshop. · Tackling incidents almost immediately after an accident has significantly improved Companies Experience. · Developing and implementing technologies to keep incidents to its low level has been one of my many challenges. · I have researched and installed Dash Cameras on over 50 vehicles also introduced new technology Kinesis Telematics both which have had positive impact in keeping the number of incidents low but also improved the quality of the reporting. · Ability to negotiate and execute the best price deal when purchasing new or used vehicles for the company. Show less