Mayank Rajput

Experience

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  Taarani Insurance Surveyors & Loss Assessors Pvt. Ltd.

  Jun 2014 - Oct 2015

  Claims Engineer

  • Visiting accident/loss scenes such as residential properties and workplaces.• Liaising with a range of professionals including the police, medical staff, solicitors and loss adjusters.• Writing reports and completing paperwork.

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  RELIGARE HEALTH INSURANCE (RHI)

  Nov 2015 - Dec 2019

  Manager Business Analyst

  Systems implemented to automate process, reduce manual efforts, maximum user experience features, and provide competitive system features• Acted as the primary liaison between the Business Units, Information Technology (IT) and 3rd party vendors.• Demonstrated skills in interviewing business units, stakeholders and technical leaders to gather and clarify business requirements.• Analyzed corporate business processes to develop customized solutions to reduce costs, increase revenue and maximize profit.• Led planning meetings, JAD sessions (Joint Application Design), analysis development, test inspections, and other project meetings throughout product life cycle.• Managed direct relationship with third party vendors and off-shore development teams, created communication channel, and project’s review for management.• Project ManagementProject Monitoring Project Progress and Tracking issues and requirements through JIRA and facilitating their timely closure.• Designing Automated Solutions for existing process• Product OwnerAssuming complete Product ownership of the company’s various portal & application which includesOnline Sales- https://www.careinsurance.com/Online Renewals - https://www.careinsurance.com/Lead Management System-New Business.Lead Management System-Renewals Show less

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  Guardian India Operations Pvt Ltd

  Dec 2019 - Jul 2021

  Lead Business Analyst

  • Interviewing manager and various stakeholders regarding the expectations and potential ways to build the application.• Leading and driving the requirements management process across the software development lifecycle • Working with onshore PO’s and technical teams to communicate business needs and follow-up status of project.• Reviewing Product Backlog and deriving user stories from functional requirements.• Evaluating project priorities at the end of each sprint in Product backlog.• Analyzing, coordinating and managing project processes and quickly responding to requirement changes.• Collaborating with UI/UX, API and System teams to support development initiatives Knowledge of JSON involved.• Involved in application design using HTML and CSS.• Coordinating with stakeholders and IT teams to avoid project delay due to the change of requirements.• Integrating the UI with APIs exposed by different systems within Guardian through series of APIs.• Interfacing with other developers, team member and QA in resolving the defects found in the application during testing. Show less

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  Guardian India Operations Pvt. Ltd.

  Aug 2021 - Sept 2022

  Senior Lead Business Analyst

  Leading the requirements design for the migration of Absence Management Claims Admin Portal from old legacy system into unified model • Partner with Product Managers (in the US and India) to identify, refine, scope, prioritize high-value features for the team. • Create/build user stories and identify dependencies and parallel work stream.• Work with multiple squads, and analysts on running discovery sprints for providing clarity to high-risk and ambiguous items.• Own the design, validation, and the delivery of specific high-impact, high-risk items in the roadmap.• Run Agile rituals like Feature elaboration/Estimation, release planning Iteration Planning Meeting, Showcase, etc. in partnership with Iteration Managers/Delivery Managers.• Work with Product team members to help maintain a healthy and well-articulated product backlog.• Serve as an integrator between business needs and technology solutions, helping to create technology solutions.• Developing & reviewing system requirements, designing the solution, redefining the business, presenting the prototype, and leading the testing of application.• Coach, train and mentor analysts and team members to improve the maturity and value of the product practices within the team.• Manage day-to-day communication with product, delivery and program management within the organization.• In partnership with Iteration/Delivery managers, keep key stakeholders informed about the progress and potential risk with relevant metrics and reporting. Show less

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  UKG

  Sept 2022 - now

  Lead Product Management Business Analyst