Amit Kumar Mishra

Experience

• 

  Mistral Solutions Pvt. Ltd

  Oct 2003 - Jun 2007

  Sr. Engineer

  Responsibilities include helping customers to build a value Added solution such as IVR, RBT, and conference bridge using NMS Communication’s SDK API.NMS Communication’s Telecom/VoIP products include MEDIA and SS7/ISDN/ANLOG/SIP protocol products.

• 

  TELES AG Informationstechnologien

  Jan 2007 - Dec 2011

  Head of QA R&D function, TELES Computer Systems India Pvt. Ltd.

  -As a head of QA function, I was the interface between the Berlin and Vienna R&D team.- I was responsible for production certification of Unified Communications, Microsoft Unified Communications, Robust carrier grade applications such as TELES Class 5 NGN Solutions, Unified Communications suite etc.- Interoperability test (IOT) between Teles NGN C5 solution with different telecom CPE vendors (such as Siemens, Snom, Aastra, Polycom, Cisco, Linksys, Yealink, Avaya, one access, AVM FRITZ! Box and audio codes devices etc.- Responsible for creating the automation suite for Teles Class-5 soft switch product.- Responsible for RFC compliance test and Vender certifications.- Project management, Resource Planning, Resource estimate, - Complete end-to-end product testing of Class5 soft switch product (features). - Through Knowledge in building solutions on open-source platforms such as OpenSIPS and Asterisk.SKILL: SIP/VOIP/IMS Show less

• 

  Syniverse

  Feb 2012 - now

  - I have leveraged my expertise and skills in delivering highly scalable, highly available, low latency, high speed On-Premise and cloud agnostic secure messaging platforms.- I lead performance testing and benchmarks for large-scale A2P messaging products so that it can handle huge volumes of A2P messages of the largest carriers worldwide.- I lead in developing Next generation 10DLC provisioning platform from scratch.-I lead the new feature development Finance clearing and settlement products.- As Engineering Manager of R&D function, my responsibilities include applying systems thinking in the realization of features, performance test, throughput bench marking and product sustenance, technical consultant to Scrum team and Agile release teams during solution implementation phases.- Worked with Product Management team to create features and stories for multiple agile teams.- Collaborate with the leadership team, Product management, customers, partners and Scrum team(s) to deliver features.- Continuous improvement is a part of journey.Nominated to Syniverse President's Club in 2021 for the year 2022. Show less I have been playing multiple roles including System Architect, Scrum Master, and Technical Product Owner.- Played a key role in the development of the next-generation highly scalable Multi-Cloud Communications Platform as a Service (CPaaS) using event-driven microservice architecture pattern, that enables the enterprise customers to deliver A2P message(s) having 5000 transactions per second. -Played a major role in migrating existing monolithic legacy A2P system to new age Microservices based architecture to improve transactions rates and application performance.- I have played major role in optimizing the use of KAFKA both as producer and consumer, which was deployed in a multinode cluster setup.- Played a major role in defining product throughput and bench-marking.- Played a major role with dev-ops team in making pipelines available for the project.- As a Scrum Master, I lead a team of professionals to develop features, help them to remove impediments, coach Team on Lean Agile Best Practices, facilitate and moderate the team agile ceremonies, Work directly with Product owner to create user stories and track the team’s progress within the overall Agile Release Train.- My team is a key member of an agile release train supporting seven scrum development teams, Collectively the group develops micro services for Global Mobile Engagement business solutions based on both On-Premise VMWare technology as well as cloud technology such as AWS.- As a Technical Product Engineering leader, my role includes collaboration with Product management team and help them in breaking down large complex business requirements into Features(Epics) and Stories• Effective Backlog grooming, prioritization and estimation of Functional and NFR(s).Skills: CouchDb,Casandra, Confluent Kafka, Kafka Streams, Java, Amazon Web Services (AWS), Akka, Spring Framework Show less Played a major role as part of R&D team in the realization of new product suites such as Video broadcast and Video Hub using SIP/RTP/RTSP, etcThe technical challenges were realized through an extensive series of PoCs and collaboration with cross-functional teams to identify a solution consisting of infrastructural and application design that best met the objectives.• R&D of Video services on Mobile networks, Study of technical capabilities of Mobile networks in support of standalone Video streaming that serves a range of use cases ranging from Personal use (streaming of events) to Enterprise use (collection of evidence). • End to end bench-marking of Video services that were then positioned to Carriers as examples of differentiating applications enabled by the LTE wireless technology.• This Concept Video services was presented to some of world's largest mobile operator(s) .• Researched on inter-operability solutions for carrier based Video and OTT based Video solutions. • Demonstrated inter-operability between IMS based Video and Google’s Video calling solution. Show less

  • Sr. Technology Manager

    Nov 2023 - now

  • Technology Manager

    Jan 2020 - Feb 2024

  • Senior Lead Engineer R&D

    Jan 2015 - Jan 2020

  • Lead Software Engineer

    Feb 2012 - Jan 2015